Snap Rentals

4.747241725175527 out of 5 stars
4.7
Excellent997 reviews

TrustScore

4.7
4.747241725175527 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
85
3 out of 5 stars
26
2 out of 5 stars
9
1 out of 5 stars
22
997 reviews in total

Review summary

Snap Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great service

Great service, quality vehicle, easy processes.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

BEST EXPERIENCE

BEST EXPERIENCE This was our first time booking with them & the process was so simple & they delivered with amazing ser...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Car was great

Car was great, service was great and accomodating, even had a few extra questions and they answered and helped get trans...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great wee car and adequate service

Shuttle arrived from the airport in a reasonable time. The car was clean and what I had booked. The check in process was...Read more

0
0
🔥 High engagement

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Filter by rating:
Peter
Peter
1 reviews
6 months ago
1 out of 5 stars

I got flight delayed and they close without notice

I got flight delayed by Jetstar and arrive late 6.20pm. I was waiting for shuttle however after 30mins l got message they close at 5.30pm. They never email me to leave the car where l able to pick up as other rental do. Never hire this ever again. We wait someone pick up for two hours and pick car up next morning. We missed attend party in hammer springs. Due no car

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

Great

Really easy to pick up and drop off, easy booking process and the car was reliable, clean and comfortable.

Helpful?
customer
customer
1 reviews
6 months ago
4 out of 5 stars

Snap

Good easy rental company to deal with

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

Easy to get car and no extra hidden…

Easy to get car and no extra hidden cost. Team is really friendly and co-operative.

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

Great service

Great service, efficient little car, lovely saleslady that picked up and dropped off to terminal - no wait.

Helpful?
Tracy
Tracy
1 reviews
6 months ago
5 out of 5 stars

Simple

Simple, kind staff… really great experience

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

Easy to pick up and drop off

Easy to pick up and drop off. Very good prices

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

Snap Rentals was amazing and so quick…

Snap Rentals was amazing and so quick to help us!

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

Less Risky Business ($2000 Excess/Bond) is much better for customers

Less Risky Business ($2000 Excess/Bond) is much better for customers.

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

Quick service and clean car!

Quick service and clean car!

Helpful?
Lacey
Lacey
1 reviews
6 months ago
5 out of 5 stars

Hassle free booking

Hassle free booking. Friendly service

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Tavita
Tavita
1 reviews
6 months ago
5 out of 5 stars

Awesome service

Awesome service

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Craig Gosney
Craig Gosney
1 reviews
6 months ago
5 out of 5 stars

Great service

Great service, the lady I dealt with was very helpful. Nelson Airport

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customer
customer
1 reviews
6 months ago
5 out of 5 stars

reception is friendly

reception is friendly! The car is good to drive.

Helpful?
6 months ago
5 out of 5 stars

Snap were great

Snap were great. They were already waiting at the airport for us to arrive. Less than 5 minute wait to get back to the airport. Staff friendly, easygoing and helpful, car in great nick. Extremely reasonable pricing. Lots of options. Highly recommend and will use again next time we’re in Queenstown.

Helpful?
Shabana
Shabana
1 reviews
6 months ago
5 out of 5 stars

Efficient and Affordable

I had a fantastic experience with Snap Rentals from start to finish. The booking process was quick and straightforward, the staff were friendly and efficient, and the car was clean, reliable, and perfect for my needs. Returning the vehicle was just as easy. Highly recommend for anyone looking for a smooth and stress-free rental!

Helpful?
richard hawke
richard hawke
1 reviews
6 months ago
5 out of 5 stars

Good information & helpful staff

Good information supplied in advance. Quick process to get from airport, to process paperwork and get car. And, then quick dropoff. Helpful staff

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Aunofoimoana
Aunofoimoana
1 reviews
6 months ago
5 out of 5 stars

This was perfect nice and clean very…

This was perfect nice and clean very comfortable

Helpful?
customer
customer
1 reviews
6 months ago
5 out of 5 stars

Great staff

Great staff

Helpful?
Nikki Clube
Nikki Clube
1 reviews
6 months ago
5 out of 5 stars

Good value, clear costs

Good value, helpful and friendly staff, good car

Helpful?

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