Snap Rentals

4.747241725175527 out of 5 stars
4.7
Excellent997 reviews

TrustScore

4.7
4.747241725175527 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
85
3 out of 5 stars
26
2 out of 5 stars
9
1 out of 5 stars
22
997 reviews in total

Review summary

Snap Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great service

Great service, quality vehicle, easy processes.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

BEST EXPERIENCE

BEST EXPERIENCE This was our first time booking with them & the process was so simple & they delivered with amazing ser...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Car was great

Car was great, service was great and accomodating, even had a few extra questions and they answered and helped get trans...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great wee car and adequate service

Shuttle arrived from the airport in a reasonable time. The car was clean and what I had booked. The check in process was...Read more

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0
🔥 High engagement

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6 months ago
5 out of 5 stars

No issues with our car hire

No issues with our car hire. Very relaxed process from shuttle from the airport to returning the car and shuttle back. We asked for a compact SUV and received a Mitsubishi (Outlander I think). The car was the most basic model. Not really comfortable but it did support CarPlay which was super helpful. Next time we'd select something a bit more comfortable for all the long drives.

Helpful?
Janet
Janet
1 reviews
6 months ago
4 out of 5 stars

clean well maintained car.Pick up and…

clean well maintained car.Pick up and drop of service good

Helpful?
6 months ago
5 out of 5 stars

it was fast and efficient service and…

it was fast and efficient service and the car did good.

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customer
customer
1 reviews
6 months ago
4 out of 5 stars

So easy to book and pick up because I…

So easy to book and pick up because I usually wait awhile at other rentals for processing. Will definitely use them again. Highly recommended :)

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Darlene
Darlene
1 reviews
6 months ago
5 out of 5 stars

Friendly staff

Friendly staff, quick pick up from airport and car collection thanks.

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6 months ago
5 out of 5 stars

The quick pickup and drop off

The quick pickup and drop off. No waiting around. Friendly staff. Will diffinatly use again if needed

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Arjun
Arjun
1 reviews
6 months ago
5 out of 5 stars

- Easy to book and pick

- Easy to book and pick - Vehicle was in good condition - Staffs were too kind and polite

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Philip Howell
Philip Howell
1 reviews
6 months ago
5 out of 5 stars

Excellent

The great car, service, value, and the friendly team is commendable. It’s the second time we’ve used Snap Rentals on our holidays to NZ from Australia and I intend using them again next time we visit. Thanks.

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customer
customer
1 reviews
6 months ago
5 out of 5 stars

Gr8!

Great car, amazing service and such an easy process all round! Will definitely only book through snap from now on. Thanks guys!

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Sonyacustomer
Sonyacustomer
1 reviews
6 months ago
5 out of 5 stars

Very easy and quick service

Very easy and quick service

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6 months ago
5 out of 5 stars

Service was excellent and car was…

Service was excellent and car was amazing to drive on , safe and reliable smooth drive to TRG and back to AKL ..Petrol wise was great as well 💯❤️ Thank you Snap

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Peter Halford
Peter Halford
1 reviews
6 months ago
4 out of 5 stars

Great priced rental car but a bit tired…Noisy gearbox and poor suspension. really great driver on pick up shuttle(Jeff)

Great prices rental car but a bit tired and noisy

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Hugo
Hugo
1 reviews
6 months ago
5 out of 5 stars

On time

On time, friendly and a great car.

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cliente
cliente
1 reviews
6 months ago
5 out of 5 stars

Everything works perfectly

The experience has been very good.

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customer
customer
1 reviews
6 months ago
5 out of 5 stars

Would recommend

Smooth transaction and friendly staff. Would definitely book with them again next time we visit Auckland.

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Paul Richards
Paul Richards
1 reviews
6 months ago
5 out of 5 stars

Easy pick up, good car

Very easy to pick-up and drop with the shuttle from airport. Car in good condition. Staff very helpful and friendly

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customer
customer
1 reviews
6 months ago
5 out of 5 stars

Very good service

Very good service! The car is very new

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Sheree
Sheree
1 reviews
6 months ago
4 out of 5 stars

Pick up and drop off was good

Pick up and drop off was good. Checking car out was slow though. Need an express lane for people that have checked in online otherwise its pointless and you still have to wait.

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Kelly
Kelly
1 reviews
6 months ago
5 out of 5 stars

Great friendly staff

Great friendly staff, easy process. Would definitely use again. Shuttle to and from the airport a breeze. Upgraded to have an extra driver not a problem. Found the price for the car hire very reasonable.

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Raphael
Raphael
1 reviews
6 months ago
5 out of 5 stars

The check in and check out were very…

The check in and check out were very fast and uncomplicated.

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