Snap Rentals

4.747241725175527 out of 5 stars
4.7
Excellent997 reviews

TrustScore

4.7
4.747241725175527 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
85
3 out of 5 stars
26
2 out of 5 stars
9
1 out of 5 stars
22
997 reviews in total

Review summary

Snap Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great service

Great service, quality vehicle, easy processes.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

BEST EXPERIENCE

BEST EXPERIENCE This was our first time booking with them & the process was so simple & they delivered with amazing ser...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Car was great

Car was great, service was great and accomodating, even had a few extra questions and they answered and helped get trans...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great wee car and adequate service

Shuttle arrived from the airport in a reasonable time. The car was clean and what I had booked. The check in process was...Read more

0
0
🔥 High engagement

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6 months ago
5 out of 5 stars

Smooth and easy !

The whole experience with this company was tumeke !!

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6 months ago
5 out of 5 stars

Queenstown experience

Great service from getting picked up from airport to dropping car back and getting ride back to airport.Recommended.

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Riki
Riki
1 reviews
6 months ago
5 out of 5 stars

Easy pick up process

Easy pick up process, very clean, awesome customer service,very happy with the car and overall experience, thank you very much to the snap team

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Ben Amaya
Ben Amaya
1 reviews
6 months ago
5 out of 5 stars

100% Satisfaction

Fast and reliable service and airport transfers, affordable prices and excellent vehicle in good and clean condition.

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customer
customer
1 reviews
6 months ago
4 out of 5 stars

Great pick up service

Their was some miscommunication with my booking however the rental agent understood and looked up alternatives and quickly able to create a solution. Although the drop off was different where there was no communication when I expected them to say I could go… I will remember the great service from the lovely agent that made my day😊

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customer
customer
1 reviews
6 months ago
5 out of 5 stars

Awesome service

Great experience

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Susan Ng
Susan Ng
1 reviews
6 months ago
5 out of 5 stars

Excellent service

The staff are very helpful and professional

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customer
customer
1 reviews
6 months ago
5 out of 5 stars

Super simple booking & affordable!

Super simple booking system and such affordable prices!! The customer service at the Auckland Airport branch was amazing :) Will definitely book again!

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Gayle  Temple
Gayle Temple
1 reviews
6 months ago
5 out of 5 stars

Third Hire from Auckland…

Third time I've hired from Auckland Airport easy process and super friendly staff car clean and tidy .. big actually huge shout out to Joe one of your drivers super friendly super helpful and always with a smile.. second time he has picked me up always time for a chat..first impressions make such a difference to a day. Thanks Gayle

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George
George
1 reviews
6 months ago
5 out of 5 stars

Very happy with the hire

The car was in really good condition and drove well. The customer service was good.

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Ethan
Ethan
1 reviews
6 months ago
5 out of 5 stars

Great staff service and convenience of…

Great staff service and convenience of requesting shuttle and check in online. Yaris hybrid has the best fuel economy too!

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Dave.
Dave.
1 reviews
6 months ago
5 out of 5 stars

Great experience all round

Great experience all round. Staff were great and car was good.

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customer
customer
1 reviews
6 months ago
5 out of 5 stars

Easy website and easy at depot on…

Easy website and easy at depot on collection

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customer
customer
1 reviews
6 months ago
5 out of 5 stars

Great service friendly and efficient

Great service friendly and efficient. Great rate for what we wanted. Could see that the car had seen better days but great drive and easy to handle. Thank-you will be back in the future.

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6 months ago
5 out of 5 stars

All staff were very helpful and…

All staff were very helpful and courteous. The vehicle also met our needs.

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V Meyer
V Meyer
1 reviews
6 months ago
5 out of 5 stars

Great experience

Everything went smoothly from shuttle pick up to vehicle return. The vehicle was clean and tidy. All the staff we dealt with were friendly and professional. We would gladly use snap rentals again.

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Dennis
Dennis
1 reviews
6 months ago
5 out of 5 stars

Great value

Everything was great, service,car,the shuttle & staff Thank you Snap

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customer
customer
1 reviews
6 months ago
5 out of 5 stars

Excellent service

Friendly, helpful staff; quick service and good, clean car.

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6 months ago
5 out of 5 stars

Great from start to finish

Excellent service from the online booking process to fast and easy drop off and everything in between. Couldn’t fault the service, the staff or the price.

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Vicki Baxter
Vicki Baxter
1 reviews
6 months ago
5 out of 5 stars

Renting a car from Snap was easy

Renting a car from Snap was easy, quick, professional and very good value. The staff were pleasant and friendly.

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