Snap Rentals

Firstly i i booked a 2024 Mitsubishi outlander with promo code 15% discount, but when they withdrawn the money one day before the pick up date the discount was not applied, and when i asked the gentleman on the service desk he said i cant help you need to send email and i never heard back from them. Secondly the gave me 2017 Toyota Kluger which is old and they said it upgrade cos they don't have any outlander at the moment! Lastly when i dropped the car, they charged me $175 petrol + $25 fule fee since i did not refill as i was so late to catch my flight, and the argument is the current level of fule is 1/8 full where it was just less than the half. The lady was rude on the drop off and it was completely disappointing experience. The car is old and overused

The car was so affordable, clean, mechanically sound … absolutely wonderful. Thank you

Don’t book through Booking.com I paid for full cover and then had to pay extra because that isn’t a part of snap. Snap was good, great service but def don’t recommend booking via Booking.com

Great service

Everyone was so nice, shuttles were on time. Directions were clear. The car was high quality. Thank you!

Easy to do business with

Cheap rental. Car good quality. Convenient shuttle to and from airport. Friendly staff.

Fast and convenient, relatively well priced. However, the car we rented absolutely stunk of rotting food, which really took away from the experience.

Booster seat is very dirty. Car is not so clean.

Super easy and well priced - the shuttle service picks and drops you right outside the front door

Friendly staff, especially shuttle driver back to airport

Hassle free and good value, easy after hours drop off service provided.

Booking process was easy and very fast, however, the let down was the cars interior had a urine/smelly odour and it was not throughly clean.

Very warm and hospitable welcome

Pick up and drop off was seamless

The check in was super easy and fast The check out was very quick

Great experience

Great value, efficient car rental service.

Company was great, vehicle was a good price, would recommend to others and I will definitely use this provider again

Very friendly service but did not receive an age appropriate car at the Christchurch office. I have loved sporty driving my whole life but receiving a car with very low profile tyres and uncomfortable seats at the Christchurch office did lead to very uncomfortable driving. A younger family member received a more comfortable car in the same class the same time we received our car. The handback process at the Queenstown office took a long time.