Snap Rentals

4.747241725175527 out of 5 stars
4.7
Excellent997 reviews

TrustScore

4.7
4.747241725175527 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
85
3 out of 5 stars
26
2 out of 5 stars
9
1 out of 5 stars
22
997 reviews in total

Review summary

Snap Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great service

Great service, quality vehicle, easy processes.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

BEST EXPERIENCE

BEST EXPERIENCE This was our first time booking with them & the process was so simple & they delivered with amazing ser...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Car was great

Car was great, service was great and accomodating, even had a few extra questions and they answered and helped get trans...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great wee car and adequate service

Shuttle arrived from the airport in a reasonable time. The car was clean and what I had booked. The check in process was...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Great service

Great service

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

The pick up and drop off was easy and…

The pick up and drop off was easy and fast and the car was late model, clean and fit our family perfectly.

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Great price

Great price. Quick and friendly service

Helpful?
Colleen
Colleen
1 reviews
5 months ago
5 out of 5 stars

Return was very smooth

Return was very smooth

Helpful?
NK
NK
1 reviews
5 months ago
5 out of 5 stars

5 star

excellent customer service

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Really helpful staff

Really helpful staff, beautiful rental car and great shuttle service. Both drivers were really helpful as I was travelling solo with an infant. Highly recommend.

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Quick friendly staff

Quick friendly staff

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Staff lovely service good

Staff lovely service good

Helpful?
Zac
Zac
1 reviews
5 months ago
5 out of 5 stars

Quick and easy service

Shuttles came in no time to pick up and drop off, quick service receiving the car Left my watch in the car at drop off and they kindly sent the shuttle back to collect while we checked in our luggage

Helpful?
5 months ago
5 out of 5 stars

Fast easy service

Fast easy service Prompt pick up by shuttle, close to airport

Helpful?
Tony Holden
Tony Holden
1 reviews
5 months ago
5 out of 5 stars

Great service

Quick fast easy

Helpful?
5 months ago
5 out of 5 stars

A great overall vehicle rental…

A great overall vehicle rental experience with a quality vehicle at a great price and excellent staff! 🙂

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Easy and affordable with good service.

Easy and affordable with good service.

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Modern fleet

Modern fleet, better service than the other one down the road.

Helpful?
5 months ago
5 out of 5 stars

Customer service was amazing and very…

Customer service was amazing and very friendly love it all thank you for your service

Helpful?
5 months ago
5 out of 5 stars

Recommend them to everyone who visits Auckland

My experience with them was absolutely amazing it was my first time with but my first time was in incredible amazing no rush they will get u on the road happy and the customers service was 10/10 best price for there cars, to my next trip to Auckland everyone I promised I will recommend them again but thank you ❤️🙏

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Great deal

Great deal, and easy to extend my rental with a drop box available for my after hours drop off. The free shuttle service to the airport between 6am and 8pm is a total bonus.

Helpful?
Andrew
Andrew
1 reviews
5 months ago
5 out of 5 stars

Very happy customers.

Great service from beginning to end, prompt processing and friendly staff. Car was reliable and clean, will definitely use Snap again.

Helpful?
customer
customer
1 reviews
5 months ago
1 out of 5 stars

Tried calling snap rentals to say I…

Tried calling snap rentals to say I will be returning the vehicle 1 hour later but could not get through on the phone line for more than 30min. Then I receive an email that I will be charged a 200$ fine as they could not contact me a day before my scheduled drop off date , which is an absolutely a lie. Why would you contact a customer a day before ! It doesn’t make sense. The only communication I got was an email. Somebody at snap rentals just trying to make an extra buck or does not aware of their bookings status.

Helpful?
Cherry Moon
Cherry Moon
1 reviews
5 months ago
5 out of 5 stars

Great price

Great price. Great service. Great car. Highly recommended.

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Snap Rentals

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.