Snap Rentals

4.747241725175527 out of 5 stars
4.7
Excellent997 reviews

TrustScore

4.7
4.747241725175527 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
85
3 out of 5 stars
26
2 out of 5 stars
9
1 out of 5 stars
22
997 reviews in total

Review summary

Snap Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great service

Great service, quality vehicle, easy processes.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

BEST EXPERIENCE

BEST EXPERIENCE This was our first time booking with them & the process was so simple & they delivered with amazing ser...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Car was great

Car was great, service was great and accomodating, even had a few extra questions and they answered and helped get trans...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great wee car and adequate service

Shuttle arrived from the airport in a reasonable time. The car was clean and what I had booked. The check in process was...Read more

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0
🔥 High engagement

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Taakin
Taakin
1 reviews
5 months ago
5 out of 5 stars

Great service

Great service, quick and easy pick up and drop off.

Helpful?
Row Tyler
Row Tyler
1 reviews
5 months ago
5 out of 5 stars

These were a wonderful bunch of people…

These were a wonderful bunch of people to deal with. They were prompt in pickup, quality of vehicle and drop off. I give them full marks for going out of their way to deliver a mobile phone that we had left in the car after drop off. They delivered the mobile phone to us at the airport. Fantastic service and highly recommended.

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Sally
Sally
1 reviews
5 months ago
5 out of 5 stars

Overall good experience

Overall good experience, nice to support a local NZ company. Shuttle from airport was fairly easy and price competitive. Be aware though if you get a parking fine as we did in Queenstown for shopping momentarily on a yellow dotted line Snap will also deduct $50 from your credit card as an ‘admin’ fee, in addition to you having to pay the fine.

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5 months ago
5 out of 5 stars

Best car rental

Best car rental. I am not a fan of any but this team made the difference in a convoluted market. Great cars and service

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Impressed

I was very impressed with the efficiency and extreme professionality of the staff. Everything went through promptly quickly and with kindness. Highly recommend this company and will certainly look through them again in the future.

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customer
customer
1 reviews
5 months ago
5 out of 5 stars

First time using this company and…

First time using this company and completely satisfied. Very reasonable pricing, cars in good nick, friendly efficient staff and free shuttle service. Will use again if needed

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J Roberts
J Roberts
1 reviews
5 months ago
5 out of 5 stars

Great service

Great service

Helpful?
Sieli
Sieli
1 reviews
5 months ago
5 out of 5 stars

Best car rental

Service was excellent and affordable price. I highly recommend this company to anyone looking for a car rental.

Helpful?
5 months ago
5 out of 5 stars

Quick shuttle pick up

Quick shuttle pick up. Friendly staff and very quick service.

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Jude
Jude
1 reviews
5 months ago
5 out of 5 stars

Amazing service

Amazing service

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Nigel
Nigel
1 reviews
5 months ago
4 out of 5 stars

We got a good price

We got a good price on a Corolla that was all we needed. Thought $60 to carry a set of chains was a little steep as they are more like a spare tyre in Queenstown over winter, necessary even if un-needed. Otherwise a good experience.

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customer
customer
1 reviews
5 months ago
4 out of 5 stars

Great service

Great service, quick pick up from the airport. Will use the service again.

Helpful?
5 months ago
5 out of 5 stars

Great check in and out process

Great check in and out process. Quick and painless.

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Pad
Pad
1 reviews
5 months ago
3 out of 5 stars

PasLe

Voiture fournie impeccable mais c etait un modèle en dessous de celui réservé Et pour avoir mieux il n en avait pas et si plus gros plus cher … Modèle réservé mitsubishi avx Modèle reçu yaris cross …

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customer
customer
1 reviews
5 months ago
5 out of 5 stars

Great service!

Great service!

Helpful?
Ryan
Ryan
1 reviews
5 months ago
5 out of 5 stars

Pick up and drop off to airport is…

Pick up and drop off to airport is quick and efficient, Car was ready to go on arrival and easy to drop off on return.

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J travel
J travel
1 reviews
5 months ago
5 out of 5 stars

Good car, good service

Snap were easy to deal with and the shuttle bus was very quick and easy to airport.

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Everything went as planned and expected

Everything went as planned and expected

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Great customer service

Great customer service, good pricing, the car was really nice.

Helpful?
5 months ago
4 out of 5 stars

We had a great quick pick up

We had a great quick pick up. The car was adequate for what we needed. If anything it would be nice if the car had been cleaned. Especially the drivers seat.

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