Snap Rentals

4.747241725175527 out of 5 stars
4.7
Excellent997 reviews

TrustScore

4.7
4.747241725175527 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
85
3 out of 5 stars
26
2 out of 5 stars
9
1 out of 5 stars
22
997 reviews in total

Review summary

Snap Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great service

Great service, quality vehicle, easy processes.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

BEST EXPERIENCE

BEST EXPERIENCE This was our first time booking with them & the process was so simple & they delivered with amazing ser...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Car was great

Car was great, service was great and accomodating, even had a few extra questions and they answered and helped get trans...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great wee car and adequate service

Shuttle arrived from the airport in a reasonable time. The car was clean and what I had booked. The check in process was...Read more

0
0
🔥 High engagement

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Filter by rating:
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Quick and easy

Fast and easy pick up and drop off. Vehicle well maintained and drives well even with high mileage. Got no issues with my rental car.

Helpful?
Wayne
Wayne
1 reviews
5 months ago
5 out of 5 stars

Great staff

Great staff, friendly and knowledgeable . Prices for hire are great and vehicles in good condition. An awesome experience , will use again next holiday

Helpful?
Allen
Allen
1 reviews
5 months ago
5 out of 5 stars

Very quick and helpful service

Very quick and helpful service

Helpful?
customer
customer
1 reviews
5 months ago
1 out of 5 stars

Charged me $45 with out my notice or…

Charged me $45 with out my notice or reason

Helpful?
Raj
Raj
1 reviews
5 months ago
5 out of 5 stars

Excellent

Easy to use,friendly with frequent airport drop offs and pick-ups.

Helpful?
Panyawith
Panyawith
1 reviews
5 months ago
5 out of 5 stars

Car rental in Queenstown

The staff was friendly and nice, and the product was in high quality.

Helpful?
Randall Ah Mu
Randall Ah Mu
1 reviews
5 months ago
5 out of 5 stars

Quick and easy to deal with

Quick and easy to deal with

Helpful?
Klapaucius
Klapaucius
1 reviews
5 months ago
5 out of 5 stars

Good experience

Staff very friendly and helpful. Fast turnaround. Would recommend.

Helpful?
5 months ago
5 out of 5 stars

Best price and great service.

Best price and great service.

Helpful?
5 months ago
4 out of 5 stars

Very friendly team

Very friendly team, when I picked the rental and delivered the rental back. Great service.

Helpful?
drdah
drdah
1 reviews
5 months ago
5 out of 5 stars

Kia Rio

Easy turnaround

Helpful?
Mark McIntyre
Mark McIntyre
1 reviews
5 months ago
5 out of 5 stars

Quick efficient shuttle service.

Quick efficient shuttle service. Followed up by an equally efficient delivery of the rental car by friendly informative staff.

Helpful?
Anthony
Anthony
1 reviews
5 months ago
5 out of 5 stars

Just a great hassle free service

Just a great hassle free service, quick and easy on pick up.and drop off

Helpful?
Jennie
Jennie
1 reviews
5 months ago
5 out of 5 stars

Great discounts

Great discounts, convenient and fast, and considerate service!

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Great service nice staff

Great service nice staff

Helpful?
Craig
Craig
1 reviews
5 months ago
4 out of 5 stars

Overall good rental experience

Overall good rental experience. The walk from Auckland Intl terminal to the pickup area is quite a long way, and a bit treacherous in the wet. More Auckland Airport‘s issue but… Downsides, mainly technology. Sat nav system in the car is a bit dated/clunky (for a 2022 model) and the maps were out of date, especially around the airport getting to and from the rental office. No CarPlay ect to be able to use your own Sat Nav.

Helpful?
Brendan
Brendan
1 reviews
5 months ago
5 out of 5 stars

Great team at Snap

Great team at Snap - easy pick up and return shuttle and vehicle was in great nick waiting for us.

Helpful?
Lisa Wruck
Lisa Wruck
1 reviews
5 months ago
5 out of 5 stars

great price

great price, great service, new car

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Amazing

great service and good staf

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Friendly service

Friendly service, prompt pick up. Free shuttlle pick up from airport

Helpful?

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