Snap Rentals

4.747241725175527 out of 5 stars
4.7
Excellent997 reviews

TrustScore

4.7
4.747241725175527 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
85
3 out of 5 stars
26
2 out of 5 stars
9
1 out of 5 stars
22
997 reviews in total

Review summary

Snap Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great service

Great service, quality vehicle, easy processes.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

BEST EXPERIENCE

BEST EXPERIENCE This was our first time booking with them & the process was so simple & they delivered with amazing ser...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Car was great

Car was great, service was great and accomodating, even had a few extra questions and they answered and helped get trans...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great wee car and adequate service

Shuttle arrived from the airport in a reasonable time. The car was clean and what I had booked. The check in process was...Read more

0
0
🔥 High engagement

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Filter by rating:
E Cam
E Cam
1 reviews
4 months ago
5 out of 5 stars

Great service

Great service. Timely pickup and drop off to airport. Easy check in and check out. Car was good

Helpful?
Alexandra
Alexandra
1 reviews
4 months ago
5 out of 5 stars

Friendly staff

We hired a car for 4 days in Frankton and it was made easy with the helpful staff. Cars were clean and easy to collect with a shuttle service to and from th airport.

Helpful?
customer
customer
1 reviews
4 months ago
4 out of 5 stars

Quick service

Quick service, friendly staff

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

The staff is always really helpful

The staff is always really helpful. Every time we have used their services, everything has been smooth and easy

Helpful?
Tahlia
Tahlia
1 reviews
4 months ago
5 out of 5 stars

Probably the best car rental experience…

Probably the best car rental experience I've had yet. Super cruisy from start to finish, lovely staff, and the shuttle service was smooth as butter.

Helpful?
SF
SF
1 reviews
4 months ago
5 out of 5 stars

Highly recommend

Highly recommend!!! Swift and easy booking system, clear and thorough communication from the team on pick up and drop off of vehicle. Affordable, great service, car was clean & worked well. Couldn’t ask for better :)

Helpful?
Denys Latham
Denys Latham
1 reviews
4 months ago
5 out of 5 stars

Service was superb especially the lady…

Service was superb especially the lady with the ponytail who was most helpful explaining the insurance conundrum

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customer
customer
1 reviews
4 months ago
5 out of 5 stars

Professional communication

Professional communication

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Really easy and convenient

Really easy and convenient. Needed the car to drive around Auckland for a few days. Really nice vehicles, fast and efficient service.

Helpful?
Customer
Customer
1 reviews
4 months ago
5 out of 5 stars

Booking was such an easy process

Booking was such an easy process, customer service was great. Being on a restricted licence it’s usually hard to find car rentals that accept that licence but they were so accommodating. I will definitely go with them again for my next trip.

Helpful?
Renae
Renae
1 reviews
4 months ago
5 out of 5 stars

Easy to book

Easy to book, pickup, drop off.

Helpful?
Nathan K
Nathan K
1 reviews
4 months ago
5 out of 5 stars

Great service

Vehicle was clean, pick up and drop off was easy. Will use Snap again on our next trip.

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Great team

Great team Great rental fees Close to airport with shuttle service Absolute gold snap rental

Helpful?
christopher
christopher
1 reviews
4 months ago
5 out of 5 stars

Easy pickup and return

Easy pickup and return, good vehicle and friendly staff. Pickup to/from airport is regular - you only wait a few mins. Would recommend.

Helpful?
AmandaSheppy
AmandaSheppy
1 reviews
4 months ago
5 out of 5 stars

Car hire great price and wuality

Car hire company very efficient, explained everything very well and car was great quality for the price. Thank you for the hire, we will be back again in the future for sure

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Had a few issues with our trip in…

Had a few issues with our trip in regards to flight delays, Snap where very accommodating and easy to deal with in navigating our changing circumstances

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customer
customer
1 reviews
4 months ago
5 out of 5 stars

Everything

Everything

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customer
customer
1 reviews
4 months ago
5 out of 5 stars

Great car

Great car, friendly people. Easy.

Helpful?
Paul
Paul
1 reviews
4 months ago
5 out of 5 stars

Good overall experience

Exceptional value for money. Quality late model vehicle. Efficient pick up and drop off.

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Sun Yu JU
Sun Yu JU
1 reviews
4 months ago
5 out of 5 stars

Good service

Good service

Helpful?

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