Snap Rentals

4.747241725175527 out of 5 stars
4.7
Excellent997 reviews

TrustScore

4.7
4.747241725175527 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
85
3 out of 5 stars
26
2 out of 5 stars
9
1 out of 5 stars
22
997 reviews in total

Review summary

Snap Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great service

Great service, quality vehicle, easy processes.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

BEST EXPERIENCE

BEST EXPERIENCE This was our first time booking with them & the process was so simple & they delivered with amazing ser...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Car was great

Car was great, service was great and accomodating, even had a few extra questions and they answered and helped get trans...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great wee car and adequate service

Shuttle arrived from the airport in a reasonable time. The car was clean and what I had booked. The check in process was...Read more

0
0
🔥 High engagement

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Filter by rating:
customer
customer
1 reviews
4 months ago
5 out of 5 stars

10/10

Friendly, easy shuttle transfers, highly recommend

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Friendly and quick

Friendly and quick

Helpful?
Ethan Edwards
Ethan Edwards
1 reviews
4 months ago
5 out of 5 stars

Aaaa

Good to deal with

Helpful?
bob
bob
1 reviews
4 months ago
5 out of 5 stars

overall experience was good

overall good experience. fast and friendly staff and quick refund of bond. trustworthy business.

Helpful?
customer
customer
1 reviews
4 months ago
3 out of 5 stars

Still waiting for a shuttle after 45min.

Still waiting for a shuttle after 45min.

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paul fuller
paul fuller
1 reviews
4 months ago
5 out of 5 stars

Prompt professional service

Prompt professional service

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Everything went smoothly

Everything went smoothly. Staff were lovely. Was reasonably priced and the car was exactly what we needed and expected. Thanks again Snap x

Helpful?
Serenity
Serenity
1 reviews
4 months ago
5 out of 5 stars

Efficient easy

Efficient easy

Helpful?
JR
JR
1 reviews
4 months ago
4 out of 5 stars

Good hybrid

Good hybrid, easy service

Helpful?
R. G
R. G
1 reviews
4 months ago
5 out of 5 stars

Easy booking and pick up

Easy booking and pick up. Car in mint condition. Good rates as well. Will book again.

Helpful?
Gillian
Gillian
1 reviews
4 months ago
4 out of 5 stars

Good experience

Booking was simple and easy, the shuttle was timely and we were able to get to and from the airport without any issue. The staff member at the front desk was really friendly and welcoming and got us sorted pretty quickly. This was important, as travelling by myself with children can be stressful.

Helpful?
Pauly
Pauly
1 reviews
4 months ago
5 out of 5 stars

Great value

Great value, good car and friendly team.

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Great car rental

Great car rental, great prices and fantastic service

Helpful?
Phil Andrew
Phil Andrew
1 reviews
4 months ago
4 out of 5 stars

Excellant staff service with…

Excellant staff service with professionalism rapid shuttle transfers and the location proximatw to airport was brilliant.... I will use SNAP again when back in Auckland. The drop off hand key over recess was the only issue.... they were busy.. but having to stsmd i. Que with out going renters for 10 mins ish to drop off... not really a good look..otherwise 110% Probably need a swift jey drop box to be fair

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Easy and fast

Easy and fast. Great service

Helpful?
5 months ago
5 out of 5 stars

Good thank you

Good thank you

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Recommend hire went…

Every aspect of vehicle hire went smoothly.

Helpful?
Edward
Edward
1 reviews
5 months ago
5 out of 5 stars

Attentive staff

Attentive staff, very well organised company from start of booking to the end

Helpful?
Nickw
Nickw
1 reviews
5 months ago
5 out of 5 stars

Friendly service.

Friendly service. Car had a few bumps and chips on wind screen. Was told they were on file. On return the person looked and checked..they were on file so no issue. Had taken photos anyway. Good service.

Helpful?
Pete
Pete
1 reviews
5 months ago
3 out of 5 stars

overall the experience was good

overall the experience was good, not great just good, the car was a little on the smelly side, not sure what that was and airing didnt clear it much, otherwise it was a great rental

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