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customer

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1 out of 5 stars
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SN

Snap Rentals

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1 out of 5 stars

Worst experience ever

Firstly i i booked a 2024 Mitsubishi outlander with promo code 15% discount, but when they withdrawn the money one day before the pick up date the discount was not applied, and when i asked the gentleman on the service desk he said i cant help you need to send email and i never heard back from them. Secondly the gave me 2017 Toyota Kluger which is old and they said it upgrade cos they don't have any outlander at the moment! Lastly when i dropped the car, they charged me $175 petrol + $25 fule fee since i did not refill as i was so late to catch my flight, and the argument is the current level of fule is 1/8 full where it was just less than the half. The lady was rude on the drop off and it was completely disappointing experience. The car is old and overused