SleePare Mattress Store is a specialized retailer focused on providing a wide range of mattresses and sleep-related products to consumers seeking quality rest solutions. The company operates through its website, www.sleepare.com, where customers can explore an extensive selection of brands and models, including memory foam, innerspring, and hybrid mattresses. SleePare aims to simplify the mattress buying process by offering detailed product information, customer reviews, and expert advice to help shoppers make informed decisions based on their individual sleep needs. Targeting consumers who prioritize comfort and quality in their sleep environment, SleePare serves a diverse customer base that includes individuals and families looking to upgrade their bedding. The platform emphasizes transparency and user experience, ensuring that customers can easily compare products and find the best fit for their specific requirements. By fostering a comprehensive online shopping experience, SleePare Mattress Store positions itself as a reliable destination for home and garden enthusiasts seeking optimal sleep solutions.
SleePare Mattress Store garners overwhelmingly positive feedback, with many customers praising the helpful and knowledgeable staff, particularly individuals like Ricky and Douw, who provide a pressure-free shopping experience. Reviewers appreciate the extensive mattress selection and the transparency in service, often highlighting the clean environment and the time taken to explain options without feeling rushed.
However, a small number of critical reviews express frustration with the company's return and exchange policies, citing difficulties in obtaining refunds and issues with mattress pickups. These negative experiences contrast sharply with the majority of positive sentiments regarding customer service and product quality. Overall, SleePare Mattress Store is viewed favorably, though potential customers should be aware of the reported policy challenges.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | -0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2026.
| Month | Average | Reviews |
|---|---|---|
| Oct 25 | 5.0 | 4 |
| Nov 25 | — | 0 |
| Dec 25 | 1.0 | 2 |
| Jan 26 | — | 0 |
| Feb 26 | — | 0 |
| Mar 26 | — | 0 |
| Apr 26 | — | 0 |
| May 26 | — | 0 |
| Jun 26 | 5.0 | 35 |
| Jul 26 | 4.6 | 10 |
| Aug 26 | 5.0 | 5 |
| Sep 26 | 4.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Christine was friendly, helpful, and took the time to explain the different mattress options without making me feel...”
“After two weeks and over 30 phone calls, company has not refunded the difference nor picked up the exchanged mattress”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 60 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: SleePare Mattress Store is #2 of 5 on overall rating in this group.
60 reviews of SleePare Mattress Store. Filter by what matters to you.
WARNING - AVOID THIS COMPANY Exchanged a mattress per company policy. After two weeks and over 30 phone calls, company has not refunded the difference nor picked up the exchanged mattress. Just a fraudulent runaround. Just buy direct.
Absolutely horrible experience. They scammed me in the showroom by lying about their return and exchange policy. I bought the mattress through the link from the salesman, and now I am stuck with a $3k mattress. I recommend NOT purchasing from here and just go through the mattress company's website directly!!! I’ve spent weeks going back and forth with Bruce the customer support manager and he will not help me and is essentially telling me to pound sand. Absolutely awful experience
BUYER BEWARE DONT TRUST A COMPANY THAT SELLS YOU A USED MATTRESS BECAUSE THATS WHAT THIS COMPANY DOES THEY DECEIVE YOU TAKE YOUR MONEY DO NOT CARE
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SleePare is a scam house. You are much better off buying directly from the manufacturer. I purchased a Helix mattress and the sales guys said Helix divides a full money back guarantee. He said that they improve it. After the purchase they send the policy which states you can only replace it once and no money back. Do not purchase through SleePare, order direct from the manufacturer.
SleePare Mattress Store is a specialized retailer focused on providing a wide range of mattresses and sleep-related products to consumers seeking quality rest solutions. The company operates through its website, www.sleepare.com, where customers can explore an extensive selection of brands and models, including memory foam, innerspring, and hybrid mattresses. SleePare aims to simplify the mattress buying process by offering detailed product information, customer reviews, and expert advice to help shoppers make informed decisions based on their individual sleep needs. Targeting consumers who prioritize comfort and quality in their sleep environment, SleePare serves a diverse customer base that includes individuals and families looking to upgrade their bedding. The platform emphasizes transparency and user experience, ensuring that customers can easily compare products and find the best fit for their specific requirements. By fostering a comprehensive online shopping experience, SleePare Mattress Store positions itself as a reliable destination for home and garden enthusiasts seeking optimal sleep solutions.
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