SleePare Mattress Store is a specialized retailer focused on providing a wide range of mattresses and sleep-related products to consumers seeking quality rest solutions. The company operates through its website, www.sleepare.com, where customers can explore an extensive selection of brands and models, including memory foam, innerspring, and hybrid mattresses. SleePare aims to simplify the mattress buying process by offering detailed product information, customer reviews, and expert advice to help shoppers make informed decisions based on their individual sleep needs. Targeting consumers who prioritize comfort and quality in their sleep environment, SleePare serves a diverse customer base that includes individuals and families looking to upgrade their bedding. The platform emphasizes transparency and user experience, ensuring that customers can easily compare products and find the best fit for their specific requirements. By fostering a comprehensive online shopping experience, SleePare Mattress Store positions itself as a reliable destination for home and garden enthusiasts seeking optimal sleep solutions.
SleePare Mattress Store garners overwhelmingly positive feedback, with many customers praising the helpful and knowledgeable staff, particularly individuals like Ricky and Douw, who provide a pressure-free shopping experience. Reviewers appreciate the extensive mattress selection and the transparency in service, often highlighting the clean environment and the time taken to explain options without feeling rushed.
However, a small number of critical reviews express frustration with the company's return and exchange policies, citing difficulties in obtaining refunds and issues with mattress pickups. These negative experiences contrast sharply with the majority of positive sentiments regarding customer service and product quality. Overall, SleePare Mattress Store is viewed favorably, though potential customers should be aware of the reported policy challenges.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | -0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2026.
| Month | Average | Reviews |
|---|---|---|
| Oct 25 | 5.0 | 4 |
| Nov 25 | — | 0 |
| Dec 25 | 1.0 | 2 |
| Jan 26 | — | 0 |
| Feb 26 | — | 0 |
| Mar 26 | — | 0 |
| Apr 26 | — | 0 |
| May 26 | — | 0 |
| Jun 26 | 5.0 | 35 |
| Jul 26 | 4.6 | 10 |
| Aug 26 | 5.0 | 5 |
| Sep 26 | 4.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Christine was friendly, helpful, and took the time to explain the different mattress options without making me feel...”
“After two weeks and over 30 phone calls, company has not refunded the difference nor picked up the exchanged mattress”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 60 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: SleePare Mattress Store is #2 of 5 on overall rating in this group.
60 reviews of SleePare Mattress Store. Filter by what matters to you.
This was a great experience! Max helped us find a mattress that would fit us perfectly. My husband and I have different sleep needs and Max was able to find just the one that worked great for us both! Staff was very friendly and we’ve been very happy with our purchase.
Great experience at the SleePare Chicago store! Nate was super helpful and didn't rush us at all. We are very happy with our decision
We had a great experience with Dan at the Tyson’s location in VA. We walked in with no appointment, and he was happy to help us without hesitation. Dan was super knowledgeable about all of the mattresses and knew what was best for us off the bat. I especially appreciated him showing us models in multiple price points and not trying to upsell us. In the end, we bought the most expensive mattress and 2 pillows, and can’t wait for it to be delivered! Highly recommend!
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Dan was so helpful! Made our shipping experience super easy and informative. Definitely better than going online and searching for ourselves!
Second time. Second great experience. Our sale rep. Daniel was knowledgeable and patient with us. We tested several beds and Dainel was able to give us informative product information and warrenty information.
I had an awesome experience at the SleePare Long Island store. The showroom was really clean and the whole staff was super friendly. Our salesman was transparent and actually took the time to help us figure out our sleep needs instead of just being a typical pushy salesman. Definitely recommend checking them out!
I visited the Dallas Showroom. Had all the mattress to try that I previously was only able to read about. Very clean great selection and service.
Daniel was extremely helpful and was very informative. He helped my mom and I make a strong decision on mattresses that we are very happy with!
My experience at SleepARE in East Meadow NY was a positive one almost entirely because of salesman Anthony who was knowledgeable,polite, patient and very professional. Anthony made sure all my questions and concerns were addressed and I was comfortable making such an important purchase.
Great experience!!!! Very nice staff, not pushy, very knowledgeable. 5 stars
BUYER BEWARE DONT TRUST A COMPANY THAT SELLS YOU A USED MATTRESS BECAUSE THATS WHAT THIS COMPANY DOES THEY DECEIVE YOU TAKE YOUR MONEY DO NOT CARE
SleePare is a scam house. You are much better off buying directly from the manufacturer. I purchased a Helix mattress and the sales guys said Helix divides a full money back guarantee. He said that they improve it. After the purchase they send the policy which states you can only replace it once and no money back. Do not purchase through SleePare, order direct from the manufacturer.
SleePare's showroom was clean, well-lit, and had great music. The mattress selection was impressive, making it easy to compare brands. The staff was outstanding – helpful, friendly, and patient, allowing us to thoroughly test mattresses. We found a fantastic mattress and are extremely satisfied. I highly recommend SleePare.
Great product and service!
Great place to try online brands before buying! And customer service was very friendly and helpful when I had an issue!
SleePare Mattress Store is a specialized retailer focused on providing a wide range of mattresses and sleep-related products to consumers seeking quality rest solutions. The company operates through its website, www.sleepare.com, where customers can explore an extensive selection of brands and models, including memory foam, innerspring, and hybrid mattresses. SleePare aims to simplify the mattress buying process by offering detailed product information, customer reviews, and expert advice to help shoppers make informed decisions based on their individual sleep needs. Targeting consumers who prioritize comfort and quality in their sleep environment, SleePare serves a diverse customer base that includes individuals and families looking to upgrade their bedding. The platform emphasizes transparency and user experience, ensuring that customers can easily compare products and find the best fit for their specific requirements. By fostering a comprehensive online shopping experience, SleePare Mattress Store positions itself as a reliable destination for home and garden enthusiasts seeking optimal sleep solutions.
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