Skylight Broadband Ltd is a telecommunications company specializing in wireless broadband services for both residential and business customers in Devon and Cornwall, particularly in areas such as Ashburton and Totnes. The company aims to provide reliable and high-speed internet connectivity to rural communities that may experience challenges with traditional broadband options.
The services offered by Skylight Broadband include fixed wireless access, campsite Wi-Fi, and internet solutions tailored for rural businesses and estates. With a focus on high-quality installation and customer support, Skylight Broadband is committed to improving internet access for those in underserved regions. Their network is designed to deliver superfast broadband, ensuring that homes and businesses can stay connected effectively.
Skylight Broadband has a positive customer experience.
Skylight Broadband receives overwhelmingly positive feedback from customers, who praise the excellent service and fast internet speeds. Many reviewers highlight the seamless installation process and the professionalism of the staff, noting that they found the team to be friendly, helpful, and efficient.
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Customers appreciate the reliable connectivity, especially in rural areas where previous providers failed to deliver adequate service. However, a few critical reviews mention issues with customer support and inconsistent speeds, with some users experiencing significantly lower than expected performance. Despite these concerns, the majority of consumers express satisfaction with Skylight's offerings, often wishing they had switched sooner. Overall, Skylight Broadband is viewed positively, with many recommending it as a great alternative to traditional providers.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
54
100%
● Low
4.8 / 5 overall
=
54 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2026.
Last 3 months
5.0
12-month avg
3.9
All-time
4.8
Category avg
3.8
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 25
3.0
2
Sep 25
—
0
Oct 25
1.0
1
Nov 25
—
0
Dec 25
5.0
1
Jan 26
5.0
1
Feb 26
5.0
1
Mar 26
—
0
Apr 26
—
0
May 26
—
0
Jun 26
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 54 most recent reviews.
Top praiseof 51 positive reviews
Customer service69%
35 mentions
Fast & efficient43%
22 mentions
Helpful support22%
11 mentions
Reliability18%
9 mentions
“Excellent people to deal with”
On “Customer service” · Jun 4, 2026
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Telecommunications.
Overall rating and review count for this company and similar companies
Have been more than a year and not other options, if you would like to constantly broken connections, very very less than contract speed,sometimes 2-3mbps,and many more connection problems even if next to the router, this is the right place.
Broadband is never to speed. It does not support many devices. Cannot adjust or connect locally to the router. Constantly informing Skylight broadband and they have never once made contact. In short, they provide absolutely no support. I have sent numerous emails and logged numerous issues but just ignored. I keep having to tether to my mobile phone EE line to get internet.
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Skylight Broadband Ltd is a telecommunications company specializing in wireless broadband services for both residential and business customers in Devon and Cornwall, particularly in areas such as Ashburton and Totnes. The company aims to provide reliable and high-speed internet connectivity to rural communities that may experience challenges with traditional broadband options.
The services offered by Skylight Broadband include fixed wireless access, campsite Wi-Fi, and internet solutions tailored for rural businesses and estates. With a focus on high-quality installation and customer support, Skylight Broadband is committed to improving internet access for those in underserved regions. Their network is designed to deliver superfast broadband, ensuring that homes and businesses can stay connected effectively.