Skylight Broadband Ltd is a telecommunications company specializing in wireless broadband services for both residential and business customers in Devon and Cornwall, particularly in areas such as Ashburton and Totnes. The company aims to provide reliable and high-speed internet connectivity to rural communities that may experience challenges with traditional broadband options. The services offered by Skylight Broadband include fixed wireless access, campsite Wi-Fi, and internet solutions tailored for rural businesses and estates. With a focus on high-quality installation and customer support, Skylight Broadband is committed to improving internet access for those in underserved regions. Their network is designed to deliver superfast broadband, ensuring that homes and businesses can stay connected effectively.
Skylight Broadband receives overwhelmingly positive feedback from customers, who praise the excellent service and fast internet speeds. Many reviewers highlight the seamless installation process and the professionalism of the staff, noting that they found the team to be friendly, helpful, and efficient.
Customers appreciate the reliable connectivity, especially in rural areas where previous providers failed to deliver adequate service. However, a few critical reviews mention issues with customer support and inconsistent speeds, with some users experiencing significantly lower than expected performance. Despite these concerns, the majority of consumers express satisfaction with Skylight's offerings, often wishing they had switched sooner. Overall, Skylight Broadband is viewed positively, with many recommending it as a great alternative to traditional providers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 54 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2026.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 3.0 | 2 |
| Sep 25 | — | 0 |
| Oct 25 | 1.0 | 1 |
| Nov 25 | — | 0 |
| Dec 25 | 5.0 | 1 |
| Jan 26 | 5.0 | 1 |
| Feb 26 | 5.0 | 1 |
| Mar 26 | — | 0 |
| Apr 26 | — | 0 |
| May 26 | — | 0 |
| Jun 26 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 54 most recent reviews.
“Excellent people to deal with”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Telecommunications.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 54 | |
| 3.8 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | 4.1 out of 5 (good) | — | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 3.6 out of 5 (good) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | — | — | 1,060 |
Bottom line: Skylight Broadband is #1 of 5 on overall rating in this group.
54 reviews of Skylight Broadband. Filter by what matters to you.
Andy got back to me after leaving a message I said there was no rush just as and when they could fit me in he very kindly squeezed me in he Got the job done Very efficient very polite would massively recommend. Will definitely use in the future.
After being a Skylight Broadband customer for a few years now we would just like to thank Andy and Carl once again for the quick response they gave when we recently lost service after we accidentally turned the mains power box off for the service. Rest assured if you have the service installed the after support given to existing customers couldn’t be bettered. Highly recommended for a good reliable internet connection especially if like us your living in a rural area where other connections are extremely slow.
Answered e mail promptly. Attended fixed problem within short period of time. Great service
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Our broadband had stopped working due to the receiver on the roof becoming loose. The engineer turned up and even though it was not the best of weather climbed onto the roof and sorted the problem. There are a lot of people that would have taken one look and said no. Cannot thank Skylight Broadband and it’s engineer enough.
Excellent introduction, first class installation, and most helpful support in sorting out teething problems which I experienced.
This is a fantastic internet service, the staff are very quick to respond and you get through to an actual person that can sort any questions or problems, which have been very few indeed. Thank you for such great service, especially to Helen who is a great point of contact.
This was a new service offered via our holiday park owner at our static caravan. After a few ‘teething’ problems the Wi-fi is very good and it has allowed us to enjoy the facilities, I.e., smart TV, Google Home, iPad, etc. we have at home. In addition the customer care provided by the company personnel is excellent and professional. The cost is also reasonable and competitive. I can definitely recommend the Company. Thank you.
We have used this company for a year. Only one issue which was dealt with fast and efficiently. All staff really helpful and knowledgeable. Would recommend.
From first contact to installation the process was super efficient and straight forward. In use the speeds are excellent and reliable. Ten stars!
The service, professionalism and knowledge provided by Skylight Broadband is excellent. The customer services, after install service and the engineers are thoroughly professional, polite and hardworking. Well recommended and our internet and WIFI calling has proved unbeatable. Thank you
Skylight Broadband has supplied me with broadband for the past 4years using line of sight system to my static home in Devon without any problems whatsoever the speed is constant no buffering on tv streaming etc customer service is excellent I would highly recommend them.
Exceptional and personalised service from a great company that is entirely focussed on providing a superb, cutting edge system that has enabled us to have very fast and stable broadband where no one else could. Highly recommended.
Helen is always very helpful if I have a problem with my skylight broadband, If all customer service agents were like Helen life would be a lot more pleasant. H
We live in a small communal farmstead consisting of 6 dwellings, all suffering the same unacceptably slow broadband via copper landlines with no solution to our problem. After years of complaints and callouts to BT I heard of Skylight through a neighbour in the next valley. Inital contact was to set up a meeting to discuss solution as we live in a blind valley. Their attending engineer was positive, with a can-do attitude. As soon as my obligation was completed (pole erection, power etc) They installed their equipment in one day and hooray, in one fell swoop the end of all 6 dwellings suffering of slow and non existant broadband, and at a competetive price. Never looked back since.
Great local company, prompt response and they keep you informed and provide a service which is very reliable.
We are a rural based business so our internet connectivity options are limited. Like many businesses having a fast and reliable internet service is a must! Skylight Broadband has provided us with a great alternative to copper - stable, reliable, and great value for money! Big thanks to the team at Skylight!
This is a great business, providing high speed internet in tricky places. After years of struggling with old BT lines, long repair times and distant call centres, we have changed over to Skylight and are very happy. This is a local company, hard working and close to their customers. I think it's fair to say Skylight have changed our lives. Very good customer service and great fix times for those rare outages, highly recommended, a breath of fresh air!
Skylight Broadband Ltd is a telecommunications company specializing in wireless broadband services for both residential and business customers in Devon and Cornwall, particularly in areas such as Ashburton and Totnes. The company aims to provide reliable and high-speed internet connectivity to rural communities that may experience challenges with traditional broadband options. The services offered by Skylight Broadband include fixed wireless access, campsite Wi-Fi, and internet solutions tailored for rural businesses and estates. With a focus on high-quality installation and customer support, Skylight Broadband is committed to improving internet access for those in underserved regions. Their network is designed to deliver superfast broadband, ensuring that homes and businesses can stay connected effectively.
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