Setfords is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
We have used Setfords on a number of occasions for selling properties. Anna Nuttall and the team made the whole process very easy. We were updated frequently and any queries we had were swiftly answered. Just a very easy and pleasant process overall.
Karen was excellent! She was super responsive and helped with any questions we had as first time buyers. The whole experience was so smooth and speedy, would highly recommend Karen and Setfords!
Been professional throughout and completely transparent. Also, the response times to reply to emails is excellent.
Was initially disappointed that the whole starter pack needed to be printed out, signed and posted back. I did everything in 2 hours, and posted a file an inch thick the same day. Paid £1000 just to open the file. Rang at the end of the following day to check they had received it OK, but it turns out she doesn't work Thursdays. Never received any confirmation of receipt of all of the documents. Rang to check in a week later, turns out she didn't work Tuesday either. Was told that my case was being dropped and they cannot divulge the reasons why. I wonder how long they would have left it if I didn't call up. Still I have no correspondence to say they will no longer act for me. Disappointed that there was no online portal, no acknowledgements or updates and absolutely devastated that I have lost another week and wasted my time with a conveyancer who can't take the job on. I have been told my deposit will be refunded minus their ID check fees, but it's not clear how much I have lost and right now I'm still out of pocket.
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John Hamilton handled the sale of our property and was fantastic throughout. He is thorough, forward thinking and proactive. His professionalism and knowledge played to our advantage. Cannot recommend him enough.
Date of experience: March 31, 2025
Looking for a solicitor to help with my purchase, I was recommended Gemma Lloyd of Setfords. As someone moving across borders it was important to me to find someone who could advise and guide me through my purchase of a new property. The stepping stones approach, attention to detail and clear advice and instruction helped immensely. No purchase is stress free but Gemma’s approach was calm and reassuring. I was delighted be able to Exchange and Complete on my purchase with minimum stress and hassle. Thank you Gemma and team Setfords.
Date of experience: March 31, 2025
We have been lucky to work with Amy Cotterill for years. Amy, with the help her fantastic assistant Beth always provide a efficient and supportive service!
Date of experience: March 31, 2025
Very happy with Setfords, in particular Alison Brown and Codi Intha, who were in regular touch, and got things moving and done in record time.
Date of experience: March 31, 2025
US
Lynne has been absolute and utter pleasure to deal with from first contact, all the way through to completion of our property purchase. We have been through the conveyancing process multiple times, and I can hand on heart say that this time was a joy, with clear and responsive communication throughout, excellent attention to detail, and incredibly efficient overall. Will 100% be our go-to conveyancing solicitor moving forward, and will be our recommendation for anyone else going through this process. A huge, huge thank you from both myself and Francesca for all of your help.
Date of experience: March 31, 2025
I cannot recommend highly enough the service that Divya Patel provided me whilst I was purchasing my first home. Divya was diligent, supportive, agile and trusted. The service was seamless and my house purchase was effortless due to her hard work and knowledge. I will be a repeat customer and recommending her readily to everyone I know. Thank you Divya!
Date of experience: March 31, 2025
I had an outstanding experience with Faisal from Setfords Solicitors. Before proceeding, I did some research and discovered that he has been a solicitor for 24 years—his expertise truly shows. I was purchasing my first home outright and had a tight deadline before stamp duty increased significantly. Faisal handled everything with incredible efficiency, getting the searches completed within just eight working days. He then carefully reviewed the survey report, highlighting all the potential issues to ensure I was fully aware of the property’s condition before proceeding. His attention to detail and commitment to my best interests were evident throughout. Faisal is a true master of his trade. When it came time to transfer a six-figure sum via CHAPS, I felt completely secure. He confirmed receipt within 30 minutes, and just 48 hours later, I had the keys to my first home in hand. I highly recommend Faisal at Setfords Solicitors to anyone in need of expert legal services. His professionalism, efficiency, and integrity made the entire process seamless and stress-free.
Date of experience: March 31, 2025
Amy Cotterill is a fantastic solicitor. She replied promptly to all my enquiries, and kept my sale and purchase moving along. Her professional approach helped ease a very stressful move. I can’t recommend her highly enough. Thank you Amy and Beth.
Date of experience: March 30, 2025
We had an excellent experience with Divya Patel at Setfords while purchasing our home. Divya’s efficiency was outstanding, ensuring everything progressed smoothly and within our timeframe. Communication was excellent, with regular updates that gave us confidence every step of the way. We highly recommend Divya Patel at Setfords for anyone looking for a reliable and professional solicitor and should we ever be in a position to require her services again, we would not think twice. Thank you Divya, Veronica and Vitor
Date of experience: March 30, 2025
