Setfords is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
We have used Setfords on a number of occasions for selling properties. Anna Nuttall and the team made the whole process very easy. We were updated frequently and any queries we had were swiftly answered. Just a very easy and pleasant process overall.
Karen was excellent! She was super responsive and helped with any questions we had as first time buyers. The whole experience was so smooth and speedy, would highly recommend Karen and Setfords!
Been professional throughout and completely transparent. Also, the response times to reply to emails is excellent.
Was initially disappointed that the whole starter pack needed to be printed out, signed and posted back. I did everything in 2 hours, and posted a file an inch thick the same day. Paid £1000 just to open the file. Rang at the end of the following day to check they had received it OK, but it turns out she doesn't work Thursdays. Never received any confirmation of receipt of all of the documents. Rang to check in a week later, turns out she didn't work Tuesday either. Was told that my case was being dropped and they cannot divulge the reasons why. I wonder how long they would have left it if I didn't call up. Still I have no correspondence to say they will no longer act for me. Disappointed that there was no online portal, no acknowledgements or updates and absolutely devastated that I have lost another week and wasted my time with a conveyancer who can't take the job on. I have been told my deposit will be refunded minus their ID check fees, but it's not clear how much I have lost and right now I'm still out of pocket.
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Great service, sensible advice and attention to detail from Caroline Sherry and the Setfords team. Ensured as smooth a transaction as possible.
Date of experience: July 9, 2025
US
Lorna was the perfect solicitor - we could not recommend highly enough. She went above and beyond to make sure our sale and purchase went through as quickly and seamlessly as it could. She was quick to respond, gave so much advice and guidance and was a pleasure to deal with. Look no further! Thank you Lorna, Laura and Darren.
Date of experience: July 9, 2025
We have used Setfords now for three different services. At all times the process has gone through smoothly and efficiently. I will definitely use them on other occasions if required. Thank you Setfords .
Date of experience: July 9, 2025
Great team, I've used them twice now as they have a 'no nonsense' approach and get the job done!
Date of experience: July 9, 2025
US
Setfords helped me contest a CCJ that had been applied to my credit record. what would have otherwise been a long and confusing process was simplified. My solicitor Paul helped me through the complicated process- he was very effective. Now i can finally get my first mortgage! Couldn’t be happier.
Date of experience: July 8, 2025
US
We both wanted to reach out and say to Sarah Howe thank you so much for such fantastic service and work on our house sale! We hugely appreciate how attentive and conscientious you have been. It's been a completely different experience to any other solicitors' we have worked with. I could not recommend you enough to anyone who was in need of conveyancing services. Thank you again to you and all your team who have been so excellent!
Date of experience: July 8, 2025
Lauren was brilliant from start to finish of our house sale and purchase. Many thanks
Date of experience: July 8, 2025
