Setfords is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
We have used Setfords on a number of occasions for selling properties. Anna Nuttall and the team made the whole process very easy. We were updated frequently and any queries we had were swiftly answered. Just a very easy and pleasant process overall.
Karen was excellent! She was super responsive and helped with any questions we had as first time buyers. The whole experience was so smooth and speedy, would highly recommend Karen and Setfords!
Been professional throughout and completely transparent. Also, the response times to reply to emails is excellent.
Was initially disappointed that the whole starter pack needed to be printed out, signed and posted back. I did everything in 2 hours, and posted a file an inch thick the same day. Paid £1000 just to open the file. Rang at the end of the following day to check they had received it OK, but it turns out she doesn't work Thursdays. Never received any confirmation of receipt of all of the documents. Rang to check in a week later, turns out she didn't work Tuesday either. Was told that my case was being dropped and they cannot divulge the reasons why. I wonder how long they would have left it if I didn't call up. Still I have no correspondence to say they will no longer act for me. Disappointed that there was no online portal, no acknowledgements or updates and absolutely devastated that I have lost another week and wasted my time with a conveyancer who can't take the job on. I have been told my deposit will be refunded minus their ID check fees, but it's not clear how much I have lost and right now I'm still out of pocket.
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You don’t often hear great praise for Conveyance Solicitors but we found Caroline Smith & her team at Setfords exceptional. They’re no nonsense approach and excellent communication made for a stress free purchase in just over 6 weeks! Would definitely recommend to anyone. Well done guys 👏👏
Date of experience: July 7, 2025
We were so fortunate to be able to have Jo Cox again to do our house sale and purchase. She is absolutely amazing. She is so conscientious and extremely able. She takes all the pressure off you during a stressful time. Just brilliant, thank you.
Date of experience: July 7, 2025
US
Lara was always very responsive and adopted a pragmatic and realistic approach to queries from the buyers solicitors and talked us through anything complicated. With her quick responses and by driving the process forward, we managed to complete on the house sale in 3 months
Date of experience: July 7, 2025
I’ve instructed Setfords Solicitors for two property purchases, both handled by Sonia. She provided excellent service—efficient, professional, and highly attentive. I was thoroughly satisfied with the outcomes and would gladly recommend her.
Date of experience: July 7, 2025
Professional ,helpful, and friendly. Each and every communication, either via letter, email, or conversation was met with professionalism and delt with in a friendly manner. I would recommend to friends and family.
Date of experience: July 7, 2025
Hi. The removal team were excellent from start to finish. Polite, helpful, friendly and respectful at all times and I wouldn’t hesitate to recommend their services.
Date of experience: July 7, 2025
Mr Jeffrey is the best solicitor of my experience
Date of experience: July 7, 2025
