Setfords is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
We have used Setfords on a number of occasions for selling properties. Anna Nuttall and the team made the whole process very easy. We were updated frequently and any queries we had were swiftly answered. Just a very easy and pleasant process overall.
Karen was excellent! She was super responsive and helped with any questions we had as first time buyers. The whole experience was so smooth and speedy, would highly recommend Karen and Setfords!
Been professional throughout and completely transparent. Also, the response times to reply to emails is excellent.
Was initially disappointed that the whole starter pack needed to be printed out, signed and posted back. I did everything in 2 hours, and posted a file an inch thick the same day. Paid £1000 just to open the file. Rang at the end of the following day to check they had received it OK, but it turns out she doesn't work Thursdays. Never received any confirmation of receipt of all of the documents. Rang to check in a week later, turns out she didn't work Tuesday either. Was told that my case was being dropped and they cannot divulge the reasons why. I wonder how long they would have left it if I didn't call up. Still I have no correspondence to say they will no longer act for me. Disappointed that there was no online portal, no acknowledgements or updates and absolutely devastated that I have lost another week and wasted my time with a conveyancer who can't take the job on. I have been told my deposit will be refunded minus their ID check fees, but it's not clear how much I have lost and right now I'm still out of pocket.
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Carole Fox is simply the best solicitor I’ve ever had the pleasure in working with. Amazing proactive service, super fast responses to queries, friendly, efficient and professional. Definitely the right person to ensure things go as well as they can and to make things as smooth and easy as they can be. Felt I was in best possible hands right through the process. Competitive fees too!
Date of experience: June 20, 2025
Always quick to respond. Dealt effectively and efficiently with some tricky situations. Flexible and friendly.
Date of experience: June 20, 2025
Used this solicitor for a second time and will continue to use in the future. Efficient, straightforward and no hidden charges or time wasting.
Date of experience: June 20, 2025
I have no hesitation in recommending Setfords my solicitor Merlin was amazing throughout the process of me purchasing my property, reassuring throughout whilst navigating some difficult moments. Have instructed again for my Lease renewal.
Date of experience: June 20, 2025
We have just bought a house and Sajith did all the work including intensive checks and regular follow ups. It was not a straightforward purchase as it had some complications but Sajith made the whole journey very smooth with his expertise. He gave us personal attention and kept us informed at each stage with all the progress and any challenges. Thank you Sajith at Setfords for making our home buying process as smooth as possible. Amarjit
Date of experience: June 19, 2025
Setfords were once again outstanding and we would recommend their services to anyone. Thank you Dawn.
Date of experience: June 19, 2025
Professional and efficient service with a personal touch from both Guy and Joanne.
Date of experience: June 19, 2025
I recently used Setfords Solicitors for a property purchase through my LTD company and was thoroughly impressed by the level of service and professionalism throughout the process. From the very beginning, the communication was clear, prompt, and helpful. My solicitor, Ms. Florence Oyebola, was knowledgeable, approachable, and made what could have been a stressful experience feel smooth and well-managed. They kept me informed at every stage, and were always available to answer any questions I had. Their attention to detail and commitment to ensuring everything was handled properly gave me great confidence and peace of mind. The whole transaction was completed efficiently and without delays, which I believe is a testament to their experience and dedication. I would not hesitate to use Setfords again and would highly recommend them to anyone looking for reliable and friendly legal support with buying a property.
Date of experience: June 18, 2025
Sue Cunningham-Sawyer is always prompt to respond, helpful and efficient. We will definitely use her again in the future.
Date of experience: June 18, 2025
The online facilities were extremely easy to use and every email I sent was acknowledged and answered. We would totally recommend their legal services and would use Setfords again if we needed to. Thank you
Date of experience: June 18, 2025
