Review summary

Sell My Home | Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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RE
Thankyou so much to Sell My Home for…

Thankyou so much to Sell My Home for selling my house in Coalville Leicestershire. The whole process was so easy and straight forward. A very big thankyou to Scott Cave for working with me directly. You have dealt with every aspect of the sale and absolutely nothing was ever an issue. He always had time for me and helped me with even the smallest of details straight away. I have bought and sold a few houses over my lifetime and I have to say Sell My Home are without a doubt on top of their game. Many many thanks again for everything. Robert Elliott

Want to sell your home? Get Wes Collins on board

I never had much faith in estate agents.... then I met Wes Collins and he changed all that. From the moment I contacted him about a property he was selling, right through to him selling our own home, his expertise, support and dedication was superb. There was no overselling or ego boosting, just well researched information and years of experience. Wes genuinely cares about the homes he sells and their owners. He was always there at the end of the phone with advice or just a bit of moral support no matter what time of day or night. Wes works on his own, so he knows your home and he is the one to pass this on to potential buyers and I believe that made our sale so easy. You get a personal service at a fantastic price. Our survey came back with a few issues and Wes was right there with us, guiding and even recommending tradesmen, which we have used and now recommed to others. Nothing was ever too much trouble for him. We are now in a fabulous home which was undoubtedly down to Wes. A superstar in our eyes.

DD
The only estate agents I would recommend.

After several bad experiences with estate agents in the past, both buying and selling properties, Wes and Sell My Home made the purchase of a property much easier than I thought possible. My previous experience has always been that estate agents tell you what you want to hear or are even outright dishonest (to the point of telling us that the conveyancers were wrong and they were right), as all they care about is getting the sale to go through and doing as little as possible. Wes, on the other hand, was very communicative, very helpful, and completely upfront about everything. His knowledge and expertise, as well as his close communication with other parties such as the seller’s solicitor and my own, helped ensure a quick and easy purchase, and resolutions to a couple of issues picked up in the survey. After moving in, Wes has still remained very helpful in providing numbers for recommended tradesmen and professionals, communication with the seller when information was needed etc. Wes is not only a true professional but a genuinely nice guy who is clearly passionate about his job and ensuring his clients are happy.

Highly recommend

Thank you to Harvey who was crucial in keeping me updated throughout the whole process. He was always very quick to respond and deal with any issues along the way, as well as chasing other parties. Would definitely recommend to others!

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All reviews

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Showing 301 - 310 of 540 reviews
CD
5 out of 5 stars

Sell My Home: An Outstanding Estate Agent

Overall, the Sell My Home Estate Agent team has been extremely professional and I would rate their service as outstanding. During the the house sale, I dealt with a range of team members who were always willing keen to help with any queries. Teamwork is a highlight of the company. Robbie Hughes was the agent assigned to the sale of our property and his management of the entire process was outstanding in every aspect. He is highly professional: notifications of requests for viewings and the follow-up of feedback from viewers after the viewings was always provided prompt; management of the conveyancing process was also outstanding, liaising frequently with the solicitors to gauge progress of the sale and provide frequent updates. He was approachable, encouraging and supportive. Thanks Robbie. Our family appreciates your help with the sale of our property. I have no reservations in recommending Sell My Home Estate agent to anyone. The experience has been great.

Date of experience: April 18, 2018

S

SDG

US

5 out of 5 stars

Outstanding customer service! Give them a go!

Initially I was a little sceptical about using an online agent, however after reading the rave reviews on here I thought why not!? I wasn't disappointed and Sellmyhome have lived up to the expectation. From the initial callback from Harry after 30 seconds of filling in my details online through to Katie and her team assisting me with getting my property listing looking as good as it could and Charlie overseeing the viewing process and subsequent completion management, I cannot praise the outstanding customer service enough. In the process I've saved myself well over Β£2k and my property sold in just under 2 weeks! Thank you again Sellmyhome! I've already been raving about you to people and will continue to do so!

Date of experience: April 4, 2018

H
5 out of 5 stars

Absolutely 1st class service πŸ†

Absolutely 1st class service πŸ† Cannot fault this company. They have gone over and above their services for us - we went through a really difficult and lengthy sale - obviously no fault of SMHs, but Tom Hardcastle especially went all out to support us right through to the very end. Thank you all at SMHs - we will always recommend you to our friends & family. All the best Mr & Mrs G

Date of experience: April 4, 2018

EG
5 out of 5 stars

I can truly say that I had an excellent…

I can truly say that I had an excellent service with the Sell my Home team and Bianca my day to day contact was really superb who provided a very friendly and very responsive service. I can certainly say the same for Tom and other members of the team. A buyer was found within 10 days just a little over the asking price and so I really don't think I have any reasons to complain. None of the delays in reaching completion were down to the agent but to do with the responsiveness of the buyer's solicitor's and the speed at which a mortgage provider's offer could be made. I am a very satisfied customer and would not hesitate to recommend their services hugely economising on costs. I realise this review sounds too good to be true but as they say "truth is stranger than fiction!"

Date of experience: March 16, 2018

La
5 out of 5 stars

Why anyone would pay huge fees to a…

Why anyone would pay huge fees to a high street agency when you can get service like we have experienced from Sellmyhome I have no idea. They have been great! We would use them again and recommend to everyone

Date of experience: March 13, 2018

ZG
5 out of 5 stars

Great company to deal with

Great company to deal with. Having never dealt with an online agent in a positive way in the past, being an agent myself, I have to say it was refreshing to see a small company working so well. Communication was always on point over the phone or email and have to mention Bianca who was exceptional throughout, very personable and a great asset to the company.

Date of experience: March 1, 2018

eh
5 out of 5 stars

excellent company to deal with I have…

excellent company to deal with I have no hesitation in recommending them .Everything from original contact to final sale was fully explained with no estate agent jargon or misleading information .All buyer viewings and enquiries were passed to me quickly and efficiently by their friendly staff from day one .I was also impressed by the cost of this service which saved me a lot compared to a local estate agent .Thank you guys for your friendly efficient service.

Date of experience: February 27, 2018

S(
5 out of 5 stars

A very positive experience

A very positive experience, would definitely recommend. The team we’re thoroughly professional, responsive and provided good communication throuought the process. Excellent value for money.

Date of experience: February 25, 2018

CM
5 out of 5 stars

Great outcome - "You" are the best person to sell your own home.

I started with Sellmyhome, but then also had to add a "High Street" agent at the insistence of the people we were buying from (with the High St agent only getting paid if the buyer came through them). Therefore, I was able to directly compare the two models. While the big brand may have brought in some potential buyers from London who otherwise would not have looked in our area 40 miles south of London, I think that almost everyone looks at Right Move, and so the big brand is not at all essential. But the real advantage of Sellmyhome, on top of the very efficient service and of course the much lower cost, was that I was able to do those viewings myself - and almost all the second viewings came through me / Sellmyhome, because the big brands generally use part-time staff to "show" homes, and they are of course nowhere near as familiar with your home as you are yourself, and therefore not as good at selling it. The only potential downside is that some buyers don't want to give any negative feedback directly to an owner, but that is where the Sellmyhome staff come in - they were very efficient at following up after viewings. And we saved thousands of pounds!! Why would you not?

Date of experience: February 12, 2018

JC
5 out of 5 stars

Excellent professional service would …

Excellent professional service would highly recommend to anyone

Date of experience: February 8, 2018

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