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Review summary
Sell My Home | Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Thankyou so much to Sell My Home for selling my house in Coalville Leicestershire. The whole process was so easy and straight forward.
A very big thankyou to Scott Cave for working with me directly. You have dealt with every aspect of the sale and absolutely nothing was ever an issue. He always had time for me and helped me with even the smallest of details straight away.
I have bought and sold a few houses over my lifetime and I have to say Sell My Home are without a doubt on top of their game.
Many many thanks again for everything.
Robert Elliott
I never had much faith in estate agents.... then I met Wes Collins and he changed all that. From the moment I contacted him about a property he was selling, right through to him selling our own home, his expertise, support and dedication was superb. There was no overselling or ego boosting, just well researched information and years of experience.
Wes genuinely cares about the homes he sells and their owners. He was always there at the end of the phone with advice or just a bit of moral support no matter what time of day or night.
Wes works on his own, so he knows your home and he is the one to pass this on to potential buyers and I believe that made our sale so easy. You get a personal service at a fantastic price.
Our survey came back with a few issues and Wes was right there with us, guiding and even recommending tradesmen, which we have used and now recommed to others. Nothing was ever too much trouble for him.
We are now in a fabulous home which was undoubtedly down to Wes. A superstar in our eyes.
After several bad experiences with estate agents in the past, both buying and selling properties, Wes and Sell My Home made the purchase of a property much easier than I thought possible.
My previous experience has always been that estate agents tell you what you want to hear or are even outright dishonest (to the point of telling us that the conveyancers were wrong and they were right), as all they care about is getting the sale to go through and doing as little as possible.
Wes, on the other hand, was very communicative, very helpful, and completely upfront about everything.
His knowledge and expertise, as well as his close communication with other parties such as the seller’s solicitor and my own, helped ensure a quick and easy purchase, and resolutions to a couple of issues picked up in the survey.
After moving in, Wes has still remained very helpful in providing numbers for recommended tradesmen and professionals, communication with the seller when information was needed etc.
Wes is not only a true professional but a genuinely nice guy who is clearly passionate about his job and ensuring his clients are happy.
Thank you to Harvey who was crucial in keeping me updated throughout the whole process. He was always very quick to respond and deal with any issues along the way, as well as chasing other parties. Would definitely recommend to others!
Great experience. Helpful and responsive. Professional photos and floor plan were to a high standard. Ultimately Sellmyhome found our buyer so job well done! Would recommend and use again.
Fantastic service right from the beginning all the way through to exchange of contracts. Very professional and always on point. A great booking system for booking appointments.
They are always working hard behind the scenes from selling to completion even our buyers said how great it was dealing with sellmyhome.
Did what it said on the tin. The team helped deliver a no-fuss asking-price sale in a sluggish market. More professional and proactive than most full-price estate agents.
Will/Robbie and all the team, were both informative and complete professionals with amazing attention to detail
throughout the sales transaction process, we would throughly recommend
this forward thinking and outstanding company to all. Thanks guys for all your excellent efforts and we would definitely rate you 150% out of 100% and the flowers are a very cool touch also!!
Take care...
Si and Fi
"We are all in the gutter, but some of us are looking at the stars." Sellmyhome are the stars.
I would recommend Sellmyhome without hesitation to anyone that asks. Actually, on reflection, I would recommend them even if they didn't.
Booking an appointment was a very easy online process with little information required to do so. All available appointments were clearly displayed on the site so no back and forth was required between myself, seller and agent. When I did have a call prior to the appointment, the team from Sellmyhome were very friendly and helpful and happy to answer any questions I had.
Landlord also sent a message before the appointment which was helpful and added a personal touch.
I was initially sceptical about using Sellmyhome to sell my property as I was concerned that they may not be as good as the traditional high street estate agents. However, after reading many positive reviews online about this new approach to buying and selling property, coupled with the significantly lower costs, I decided to give it a go. The cost was the main factor in deciding to use Sellmyhome as I was selling a property valued in excess of £500,000. From initial contact, through getting my property ready to market, they were absolutely fabulous. The information provided helped me to market the property how I wanted, giving me complete control over marketing material and property showings. The way they structure their offering, with various enhancements, also allowed me to pick and choose precisely the level of support I wanted from them. They kept me fully up to date with feedback received from interested parties and I was able to view and accept/reject any offers online. The sales manager (Harry Hooper) called me every time he had information to provide and generally updated me on progress every week. I had a buyer who was involved in a particularly difficult chain and Harry patiently dealt with them (and me), by keeping the parties advised of progress all the way through the legal process to completion. By communicating with the two solicitors and other parties, Harry was able to nudge the sale along whenever he felt that things were progressing slower than they should be. Harry established positive relationships with both solicitors and knew exactly what was happening and communicated progress as necessary. I would have no hesitation in using Sellmyhome again. They were very professional and I highly recommend them. As pleasant an experience as selling a house can be!
Excellent communication, superbly efficient and highly professional.
Sellmyhome were efficient, professional, friendly and responsive (when compared to the traditional estate agent that we tried initially). We had zero viewings with the traditional agent/around 20 viewings with Sellmyhome - and a huge saving on agent fees too. The photography and marketing were exceptional. We also liked the online dashboard and booking system, which was so helpful and easy to use. However, Sellmyhome also offer excellent, personalised telephone support, with dedicated individuals who follow through from chasing up feedback on viewings, negotiating on price through to ensuring the sale progresses smoothly. Always pro-active. We can not fault anything about the service - excellent in every respect. Thank you Harry, Tom and the entire team.
From the moment I submitted my details online, the process to advertise my property was quickly and efficiently handled. They are available 7 days a week and selling through this company allows you to have your home viewed at your convenience, including both Saturdays and Sundays.
The team were professional, easy to communicate with and helpful with all our requests, including negotiating on our behalf with interested parties. We sold our home in 3 weeks from advertising and the best part- it cost a fraction of high street estate agents. Finally of all the other photos of our property, sell my homes pictures were by far the best quality. Highly recommend them.
After deciding to move as a family, I approached a traditional high street agent. Although he was helpful and friendly, I couldn't justify their 'cut' for selling my house. I decided to look at an on-line option which is gathering immense popularity. After researching extensively and speaking to friends and family, I came across 'sellmyhome'. I must admit I had many doubts, but somehow their ethos seemed to sit right with me and I left a message and was called by Will Clark the very next day. He explained to me how it all works and told me to have a think and not rush as it's an important decision (which I found refreshing, because usually you get hounded!) I went back to him with more doubts and he phoned back and answered them. Right from then onwards, from the photos to the listing and the support I got from all members of the team it was smooth and hassle free. We arranged our availability in the calendar and waited for the appointments to start coming through. We felt in control all of the time, if we had any problems the team were very approachable on email and phone. My main point of contact was Robbie Hughes, who was exceptionally professional throughout. I felt I could be open and honest with him and he did everything he could to get me my sale. I saved myself a fortune in estate agent fees, I would recommend sellmyhome to anyone and would definitely use them again.
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