Travelled with RSD to Nepal in June
Travelled with RSD to Nepal in June. Very good holiday, saw lots of interesting places, guide was superb and hotels were of a good standard. I would recommend the RSD holiday to Nepal
3.4
Average
356 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
π
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
RSD Travel has mixed reviews from customers. Customers particularly appreciate great value and service, though some mention concerns about customer service and expensive.
β¨
Based on reviews, created with AISee what reviewers are saying
Cultural trip to Sri Lanka
I have travelled with RSD a few times and have never had a bad experience. An excellent way of seeing a country at an affordable price.
Fantastically beautiful country with lovely people
Went to Sri Lanka with RSD - fantastic countryside, amazing friendly people, good hotels and an amazing journey around the country in all its guises - one of the best trips of my life (I travel 10 mths a year) - why so good - people, no hassles of any kind going out, low cost economy, wonderful weather - an absolute gem of a holiday full of variety with something for everyone.
An Absolutely Fantastic Trip To The Balkans!
We had a wonderful holiday seeing so many UNESCO sites in Kosova, North Macedonia, Montenegro & Albania. Except for the last one, which was a little bit "Soviet era", the hotels were lovely with excellent food, very comfortable indeed. Our Turkish guide Gdoikca went above & beyond to help all passengers on her coach, even rescuing a hearing aid, which had fallen out in Cafe Mozart in Budva, Montenegro & organising for someone to drive it to our hotel at least 2 hours away so we had it before the coach left next morning.
Company details
Information provided by various external sources
No description available yet.
Contact info
π
Website
www.rsd-travel.co.uk
All reviews
356 total β’ Write a review
Showing 231 - 240 of 352 reviews
J
Jo
US
Amazing Performance On Refunds.
Amazing Performance On Refunds. Having had a horrendous experience with airlines, airline ticket brokers, hotel room brokers, credit card companies etc. It was amazing how RSD Travel handled our refund. Polite, helpful, honest and extremely quick to refund. I will without question be using this outstanding company again. Thank You much appreciated
Date of experience: July 14, 2020
CL
What a relief to get my refund-thank you
Initially I was very agitated in Feb when I pleaded with RSD Travel to let me cancel my 10 Day trip to Canada starting 21st May, as it clearly was never going to happen. I trust the company will have more foresight in future if they wish to keep a faithful clientele. Eventually the late cancelllation about three weeks before departure, cost me, as my insurance refund is less, but I am delighted to have been refunded EVERY PENNY and thank RSD Travel for this. Now it must work to restore our confidence in their products-I still want to go on that trip and urge the company to find ways of tempting me. Currently I am furious with the travel insurance company which is refunding a derisory amount-in vouchers only. Well done, RSD Travel for compensating me so fairly and promptly once you had notified me. Challenge? Please find a way of getting me to give you 5 stars next time!
Date of experience: July 8, 2020
L
Londoner
US
Well done RSD
I have had some lovely holidays with RSD. Unfortunately my trip to Croatia in March was cancelled due to Covid19. I APPLAUD RSD for issuing a refund within weeks of cancellation. Thank You RSD. See you soon........I hope. Can you try to get some "no supplement" single rooms.
Date of experience: June 21, 2020
MD
Excellent service, excellent holidays!
We have had several trips with RSD Travel, good value and well organised.Our holiday to Morocco was cancelled because of Covid-19 by email and this was followed up by a phone call. We asked for a refund and received it in full several weeks later without further prompting. We are very impressed with RSD both the customer service and the holidays we have enjoyed with them.
Date of experience: June 11, 2020
AP
Thank you RSD
Thank you RSD for your prompt cancellation but also full refund of our money. Hopefully you will offer the Sri Lanka holiday again in 2021 and we will certainly be the first to book.
Date of experience: June 11, 2020
f
frank
US
Well done, RSD Travel
My compliments to RSD Travel for acting so swiftly when our holiday to Croatia was cancelled due to COVID-19. Reading in the papers about how some holiday-makers are being treated by some travel companies made us wonder on when we would receive our credit. But no, RSD said they would credit us by a certain date, and actually the money was in our account several days before.Will we book again with RSD - of course we will!!
Date of experience: June 11, 2020
DB
Refund experience
I am very impressed in the manner that RDS Travel have treated me with regards to refund of my cancelled holiday to North Cyprus. I have received a full refund earlier than I was expecting. If I was to travel abroad again I would definitely look at RSD Travel due to my customer experience.
Date of experience: June 6, 2020
MJ
We have been 3 times with RSD 2017
We have been 3 times with RSD 2017, 2018, 2019, Turkey and Rhodes in 2017 excellent trip the Guide was very good and with a good sense of humour not pushy at all, good hotels good food. Sri Lanka in 2018 which I would put down as the best, good guide good hotels and good food,the people were great and made us all very welcome We would do that trip again. Morocco 2019 another excellent trip good guide good hotels food good second week excellent. We were due to go with again in May this year but due to the situation it was cancelled but we would definitely go with them again, perhaps we have been lucky but you can only take has you find just make sure RSD that our next trip is as good,
Date of experience: June 4, 2020
PM
Excellent response re
Excellent response re: cancelled holiday. This year would have been our second trip with RSD Travel, the first was to Turkey, it was an excellent experience. This year because of Covid 19 our trip to Croatia in April had to be cancelled. RSD Travel have been in touch and informative as to how this was being handled. This week we received our full refund this week, no deduction for administration, and no problems in obtaining it. We will definitely be booking again.
Date of experience: June 3, 2020
DH
We have travelled with RSD on threeβ¦
We have travelled with RSD on three occasions and all have been excellent experiences and tremendous value for money.We were very much looking forward to our holiday to Northern Cyprus in April but of course it has for obvious reasons been cancelled.RSD did offer us a holiday next year with an additional week but our ages and the uncertainty persuaded us to cancel.They have given us a full refund. Well done RSD we will book with you again when all the dust has settled.
Date of experience: May 30, 2020
The CrowdTrust Experienceβ
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.