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Shocking customer service and non response. They cancelled our cruise without notice. Promised full refund and all expenses Nothing has happened. Having to claim in the small claims court. Appalling company Absolutely terrible. Avoid at all costs
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Amazing Performance On Refunds. Having had a horrendous experience with airlines, airline ticket brokers, hotel room brokers, credit card companies etc. It was amazing how RSD Travel handled our refund. Polite, helpful, honest and extremely quick to refund. I will without question be using this outstanding company again. Thank You much appreciated
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Shocking customer service .They just do not follow up or call back. they take your money then no more contact or response.Our sales rep was rude and arrogant to us.When we had major issues and complained the senior manager we were totally ignored. Avoid at any price. Can not trade like this for much longer