Travelled with RSD to Nepal in June
Travelled with RSD to Nepal in June. Very good holiday, saw lots of interesting places, guide was superb and hotels were of a good standard. I would recommend the RSD holiday to Nepal
3.4
Average
356 reviews
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Review summary
RSD Travel has mixed reviews from customers. Customers particularly appreciate great value and service, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Cultural trip to Sri Lanka
I have travelled with RSD a few times and have never had a bad experience. An excellent way of seeing a country at an affordable price.
Fantastically beautiful country with lovely people
Went to Sri Lanka with RSD - fantastic countryside, amazing friendly people, good hotels and an amazing journey around the country in all its guises - one of the best trips of my life (I travel 10 mths a year) - why so good - people, no hassles of any kind going out, low cost economy, wonderful weather - an absolute gem of a holiday full of variety with something for everyone.
An Absolutely Fantastic Trip To The Balkans!
We had a wonderful holiday seeing so many UNESCO sites in Kosova, North Macedonia, Montenegro & Albania. Except for the last one, which was a little bit "Soviet era", the hotels were lovely with excellent food, very comfortable indeed. Our Turkish guide Gdoikca went above & beyond to help all passengers on her coach, even rescuing a hearing aid, which had fallen out in Cafe Mozart in Budva, Montenegro & organising for someone to drive it to our hotel at least 2 hours away so we had it before the coach left next morning.
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www.rsd-travel.co.uk
All reviews
356 total • Write a review
Showing 91 - 100 of 352 reviews
K
Kofi
US
Reps behaviour. On moontenegro 2nd week break
Rep Emre came to my seat demanding his tip . I explained to him that we pay our tips at the end when we come off the bus he and the driver will be paid . The reps question was so loud everyone around us looked uncomfortable as and. We were left embarrassed. We felt so we embarrassed I. Would have come off the bus . On the ferry leg of the trip to the hotel I felt so uncomfortable I went over and gave him his tip and the drivers. On arrival I approached the rep and asked why he felt it was okay to embarrass us he started shouting it is my right to ask for tips it is my duty. You owe me and I will collect it I reminded him ot was in the information booklet it's just a question of how it is done as previously when we traveled with RSD that's not how it was done. He screamed I will do it my way I work for my family no one can tell me what to do So I said yo it need to change the way you talk to people because it is totally unacceptable. This happened in the reception area. In front of the local hotel rep. All the check in staff. All the 40 or so customers on our bus and. Another group who were waiting o check on or out It was very embarrassing and no rep has behaved like that to me before and I am extremely disappointed. As to how a rep can talk to a paying customer anyhow and think it. Is acceptable. Even though we tipped home I regret giving him anything because he didn't deserve anything .even though I ducked 50 percent of what I originally intended to give him . It'vert disappointing because he ruined my break with his behaviour .
Date of experience: October 29, 2024
CC
We had an excellent and value for money…
We had an excellent and value for money trip to Jordan in the Spring. Our guide was both informative and interesting.
Date of experience: October 18, 2024
PB
Excellent company to deal…
This is an excellent company to deal with..great value for money, well organised, knowledgeable guides, good ground and transfer arrangements, comprehensive programme always covering the main highlights of the country visited. Good standard of hotels. RSD UK office staff are pleasant, easy to deal with, helpful and settle any queries quickly. Highly recommend.
Date of experience: October 15, 2024
S
Stephen
US
RSD Croatia and Montenegro. Highly recommended.
Visited the highlights of Croatia, Montenegro and Bosnia Very well organised by RSD with an informative and friendly guide on our coach and in all the places that we visited. Our hotels were all upmarket (4 Star), with well-equipped and comfortable rooms and excellent food. Very good value-for-money. Highly recommended.
Date of experience: September 26, 2024
L
Lynne
US
Would not recommend cappadocia trip
Im still away and now at my so called 5 star hotel. If you have any bookings please see my review This is my first RSD trip and my last. If it looks too good to be true it is. Our 5 star hotel is equivalent to a possible 3 star in the Canary Islands Too much time taken to factories, friends cafe and pressure to buy. Hours spent in carpet factory and jewellery factory. Guide suggested as we had been hand picked to be able to come on the tour so he would like us to spend £1,000 shopping! Sightseeing definitely not top of the agenda. This is why I came here After being told if we paid all inclusive package for 2nd week the guide would try his hardest to get sea view rooms …. Also told the hotel was remote so everyone took on the all inclusive package. This is not the case. We are on a main road leading to alanya with shops, supermarkets and restaurants. Yet another lie to get us to part with our money Turns out this was never true. RSD travellers in my group were always going to be given land view, and road, views. Complete rip off in my opinion In fact it is SO BAD I’ve booked a flight and taxi home…
Date of experience: September 25, 2024
IW
I traveled to Greece with RSD Travel…
I traveled to Greece with RSD Travel organization and it was amazing journey around ancient (and not only) Greece. As always sites we visited were very interesting. Hotel was very comfortable and food very tasty. The tour guide gave as a lot of useful information about the country and visiting places.
Date of experience: September 24, 2024
JS
False price advertising to lure you in
Just been on the phone to RSD Travel Ltd. as they sent me a letter by post offering a Balkans holiday for a starting price of £250. I received the letter today and phoned straight away to be told that the price wasn't available and it would be £450. This is the third time I've tried to book an advertised price which has turned out to be not available but they continue to promote the "offers" that don't exist. Facebook shows these adverts on repeat with very low privces which are never actually available when you contact them. It is disingenuous business practice to make false offers that are unavailable when the prupose is to upsell to other more expensive dates. I've asked to be removed from their advertising as it's a complete waste of time. Having read some of the other reviews here I'm glad I didn't book.
Date of experience: September 10, 2024
PL
Avoid unless you know the catches and are bold enough to bat them off.…
I recently took an RSD holiday to Croatia, Bosnia and Montenegro. I should have realised it was too good to be true with the price. From the off I have to say the hotels were, in the main, exceptionally good. As was the food provided. However it was the outright deceit of the Rep and this company that was unrepresentable. The addition trips were sold like you were going to be left waiting at the roadside while the additional trips were in progress. The 'Trip' to Mostar, although truly unmissable, meant that we had driven within 10km for cultural carpet visit (more of that later!) driven to our hotel in Medjugorje, only to be driven back to Mostar! I wouldn't have missed Mostar but why it was an extra cost I am at a loss. All the way through the first week we were being told our final weeks destination hotel was unknown. Therefore unable to plan anything. That turned out to be an absolute lie when we arrived there the guests that were there all knew our guide. He had also told everyone that unless they took the extra full board package they wouldn't get anything to eat. Lie! One couple were so worried about that and about his description of how remote it was, they took a taxi back to Dubrovnik at their own expense. This they later found excluded them from the final night hotel and bus ride to airport. Outrageous behaviour. One the final day of the last week we were told we would be heading to Sveti Stefan. This was 2.5km from our hotel. But we were driven back to Kotor for cultural shopping trips. After being manhandled at the carpet store trying to cajole you into buying £5,000 carpets I was ready for the Jewellery shop. What I wasn't ready for was that there was apparently no way out of the 'store'. Guiding a blind chap we had little interest in jewellery and only after insisting we be let out did we sit in a café for 1 1/2 hours waiting for the others to be released. I completely declined to enter the leather shop as I had zero interest in purchasing £2,500 jackets. After 5hrs of forced shopping we drove past Sveti Stefan being allowed only to glance at it. Having been there previously and knowing what a lovely spot it was I was enraged. Particularly when the Rep then started telling us we needed to go to a certain cashpoint to give him his tip and there were non at the final hotel. Lie! We did pay the full board package for the final week. It had to be paid in cash!!!!! and doubled the price of the trip. I have asked RSD to stop sending me mail and messaging me with offers as I wouldn't travel with them again if you paid me. Can I repeat the hotels were excellent in the main. Hence my extra star. One hotel had particularly dodgy electrics and refused to provide extra bedding as the aircon couldn't be taken off cold. If you are aware of this companies 'Extra's Scams' and bold enough to bat them off you could have a very reasonably priced holiday. But prepare to be brow beaten, herded, manhandled and lied to at every junction.
Date of experience: September 5, 2024
MN
Poor Experience with RSD - Croatia & Montenegro
We booked a holiday (myself and my wife) through this firm but our experience was well below par – in fact the organization and customer service was completely unacceptable. We referred our issues to RSD but they simply refused to accept anything we said. Here are just some of the issues we faced – which in the end effectively ruined our holiday; - We requested Airport Assistance for my wife and RSD confirmed this would be arranged. In the event we found at the airport (Manchester) that no such assistance had been arranged and we later found out that other passengers on the same trip also had similar experiences. - We were travelling with friends and had made RSD aware of this – requesting that we stayed together throughout the trip. On arrival in Croatia we were however placed on a different coach to our friends and then found we were booked into separate hotels. This wasn’t a great start to our planned holiday together. - When we were en-route to Montenegro we were directed to a further separate hotel from our friends only to find we had no reservation booked there. They’d sent us to the wrong hotel which resulted in our having to make a taxi journey to the correct hotel. Eventually we were placed on the same coach and hotels as our friends – some 5 days into the holiday. - The rep on the coach was rude and unhelpful – and he also offended others on the coach with his attitude. It certainly was not a great experience and we were glad to see the back of him. He appeared to ‘rip people off’’ when changing currency from sterling to euros for passengers (including us) - the rates given were certainly not fair compared to currency exchange rates on offer at the time. One elderly lady in particular received a very poor exchange and lost quite a bit of money as a result. We also found out later in the trip that he had not passed on tips made by passengers meant for the coach driver. - When we travelled to Montenegro for the second week – advertised as 8 days relaxation in a four star hotel – we’d purchased the ‘Gourmet package’ from the rep on our coach - making it all inclusive. In our opinion the food and service was not gourmet standard and the food for instance was of poorer quality and often served cold. There were also other incidents which made our entire holiday a very unpleasant one – when we were expecting the reverse to be the case. Other travellers had similar views. Despite referring issues to RSD direct and numerous letters of complaint – they remained intransigent – except for offering a token £100 voucher off another holiday with them. Suffice it to say we will not be using it!! Mike Norminton
Date of experience: August 1, 2024
K
Keith
US
Very educational, and not to be missed.
An excellent and excursion packed week as we travelled the length and breadth of Jordan, from Jerash in the north, to Aqaba in the very far south and Qasr Amr in the east. Cannot recommend too highly, and very educational - not to be missed
Date of experience: July 28, 2024
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