RSD Travel
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Reps behaviour. On moontenegro 2nd week break
Rep Emre came to my seat demanding his tip . I explained to him that we pay our tips at the end when we come off the bus he and the driver will be paid . The reps question was so loud everyone around us looked uncomfortable as and. We were left embarrassed. We felt so we embarrassed I. Would have come off the bus . On the ferry leg of the trip to the hotel I felt so uncomfortable I went over and gave him his tip and the drivers. On arrival I approached the rep and asked why he felt it was okay to embarrass us he started shouting it is my right to ask for tips it is my duty. You owe me and I will collect it I reminded him ot was in the information booklet it's just a question of how it is done as previously when we traveled with RSD that's not how it was done. He screamed I will do it my way I work for my family no one can tell me what to do So I said yo it need to change the way you talk to people because it is totally unacceptable. This happened in the reception area. In front of the local hotel rep. All the check in staff. All the 40 or so customers on our bus and. Another group who were waiting o check on or out It was very embarrassing and no rep has behaved like that to me before and I am extremely disappointed. As to how a rep can talk to a paying customer anyhow and think it. Is acceptable. Even though we tipped home I regret giving him anything because he didn't deserve anything .even though I ducked 50 percent of what I originally intended to give him . It'vert disappointing because he ruined my break with his behaviour .