Robinsons Electric is a family-run business based in Kendal and Lancaster, serving customers in Cumbria and Lancashire. As a member of Euronics, the company provides a diverse range of electrical products, including domestic appliances and visual entertainment systems. Customers can find leading brands such as Sony, LG, Samsung, Bosch, and Hotpoint at competitive prices. The company's offerings extend to commercial services, specializing in the supply of Hotel Televisions, also known as Hospitality Television. Robinsons Electric provides flexible options for hotels, including rental and outright purchase agreements. By collaborating with local experts in aerial and IT distribution, the company is able to deliver customized TV systems that enhance the guest experience, making it a valuable partner for hospitality businesses in the region.
Robinsons Electric receives overwhelmingly positive feedback from customers, highlighting their exceptional service and professionalism. Reviewers frequently commend the friendly and knowledgeable staff, noting that they provide personalized assistance, whether it's selecting a soundbar or installing a new TV.
Many appreciate the company's commitment to local business, with several customers expressing satisfaction with the installation services, which are described as thorough and efficient. However, there is a minor complaint regarding soundbar purchases, with one reviewer mentioning issues related to the product. Overall, Robinsons Electric is celebrated for its excellent customer experience and dedication to quality service, making it a highly recommended choice for home and garden electrical needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 50 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2024.
| Month | Average | Reviews |
|---|---|---|
| Sep 23 | 5.0 | 1 |
| Oct 23 | 5.0 | 1 |
| Nov 23 | — | 0 |
| Dec 23 | 5.0 | 1 |
| Jan 24 | — | 0 |
| Feb 24 | — | 0 |
| Mar 24 | — | 0 |
| Apr 24 | — | 0 |
| May 24 | — | 0 |
| Jun 24 | 5.0 | 2 |
| Jul 24 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 50 most recent reviews.
“We have had a holiday cottage in Lindale for 20 years”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Appliances.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 50 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.4 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.5 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 3.9 out of 5 (good) | 4.4 out of 5 (good) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.4 out of 5 (fair) | 4.1 out of 5 (good) | 3.5 out of 5 (good) | +5% | 743 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 |
Bottom line: Robinsons Electric is #1 of 5 on overall rating in this group.
50 reviews of Robinsons Electric. Filter by what matters to you.
I have used Robinsons, a local , family company, for many years without any problems and always relied on their expertise and support to get the best product and deal. Cannot recommend highly enough.
You can buy electrical goods anywhere, but at Robinsons Electric in Kendal the staff will spend as much time with you as you need to make an informed choice. Delivery and installation are arranged at the best time for the client not the company. Given their excellent customer service, I am confident any post-sales issues would be dealt with effectively, although I have not yet had cause to find out. I am pleased to be able to use a local company for my electrical purchases and recommend them to others.
Excellent service
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Bought a tv for the kitchen. Connected to free sat box and explained how things worked. Pleased with everything thanks.
........... .
The Panasonic smart tv was a good price and it is a great product. We’ve been using the tv now for several months and we’re really happy. Most importantly, the service at Robinsons is exemplary - sales and after sales. There was no pressure to buy and an excellent and swift installation service that was free. The installation included a demonstration of the tv. I can’t recommend this company highly enough. I will definite shop there again.
Last year I purchased a sound bar which has proved not fully compatible with our existing TV. Both are Panasonic but to use the sound bar the Aux input had to be used making operation more complex
Wholly delighted with the service we've received from Robinsons.On the recommendation of friends, we bought a Panasonic TV (TX-43FX650B) from them a few weeks ago. Delivered on time and smartly installed by Graham, set up and connected to pre-existing PVR, DVD player and sound base . He also took time to give us a helpful tutorial in using all the apps. A small issue arose later with the PVR, resolved quickly and simply the next day by a personal visit after work by Phil. Now everything up and running and brilliant. 5 year guarantee delivered by email.Lovely to have this level of personal service, all included in the price. (You wouldn't get all this from Currys, Argos or Amazon.) Strongly recommended!.
5 stars, what more can you say? Informative, helpful and a great service, brilliant.
Ordered a large TV to be delivered and set-up. I received a great service from a helpful and knowledgeable local company. I would recommend Robinsons Electric (Lancaster) and use them again.
Robinsons Electric is a family-run business based in Kendal and Lancaster, serving customers in Cumbria and Lancashire. As a member of Euronics, the company provides a diverse range of electrical products, including domestic appliances and visual entertainment systems. Customers can find leading brands such as Sony, LG, Samsung, Bosch, and Hotpoint at competitive prices. The company's offerings extend to commercial services, specializing in the supply of Hotel Televisions, also known as Hospitality Television. Robinsons Electric provides flexible options for hotels, including rental and outright purchase agreements. By collaborating with local experts in aerial and IT distribution, the company is able to deliver customized TV systems that enhance the guest experience, making it a valuable partner for hospitality businesses in the region.
This profile hasn't been claimed by the business owner.
