Robinsons Electric is a family-run business based in Kendal and Lancaster, serving customers in Cumbria and Lancashire. As a member of Euronics, the company provides a diverse range of electrical products, including domestic appliances and visual entertainment systems. Customers can find leading brands such as Sony, LG, Samsung, Bosch, and Hotpoint at competitive prices.
The company's offerings extend to commercial services, specializing in the supply of Hotel Televisions, also known as Hospitality Television. Robinsons Electric provides flexible options for hotels, including rental and outright purchase agreements. By collaborating with local experts in aerial and IT distribution, the company is able to deliver customized TV systems that enhance the guest experience, making it a valuable partner for hospitality businesses in the region.
Robinsons Electric has a positive customer experience.
Robinsons Electric receives overwhelmingly positive feedback from customers, highlighting their exceptional service and professionalism. Reviewers frequently commend the friendly and knowledgeable staff, noting that they provide personalized assistance, whether it's selecting a soundbar or installing a new TV.
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Many appreciate the company's commitment to local business, with several customers expressing satisfaction with the installation services, which are described as thorough and efficient. However, there is a minor complaint regarding soundbar purchases, with one reviewer mentioning issues related to the product. Overall, Robinsons Electric is celebrated for its excellent customer experience and dedication to quality service, making it a highly recommended choice for home and garden electrical needs.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
50
100%
● Low
4.9 / 5 overall
=
50 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2024.
Last 3 months
5.0
12-month avg
5.0
All-time
4.9
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 23
5.0
1
Oct 23
5.0
1
Nov 23
—
0
Dec 23
5.0
1
Jan 24
—
0
Feb 24
—
0
Mar 24
—
0
Apr 24
—
0
May 24
—
0
Jun 24
5.0
2
Jul 24
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 50 most recent reviews.
Top praiseof 49 positive reviews
Customer service61%
30 mentions
Helpful support33%
16 mentions
Prices & value27%
13 mentions
Delivery18%
9 mentions
“We have had a holiday cottage in Lindale for 20 years”
On “Customer service” · Jun 10, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Appliances.
Overall rating and review count for this company and similar companies
Great service and friendly staff. Has a problem with the equipment not set up in factory settings as they thought so it would program correctly for me. They can straight over to site to correct the issue.
Would use again
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Robinsons Electric is a family-run business based in Kendal and Lancaster, serving customers in Cumbria and Lancashire. As a member of Euronics, the company provides a diverse range of electrical products, including domestic appliances and visual entertainment systems. Customers can find leading brands such as Sony, LG, Samsung, Bosch, and Hotpoint at competitive prices.
The company's offerings extend to commercial services, specializing in the supply of Hotel Televisions, also known as Hospitality Television. Robinsons Electric provides flexible options for hotels, including rental and outright purchase agreements. By collaborating with local experts in aerial and IT distribution, the company is able to deliver customized TV systems that enhance the guest experience, making it a valuable partner for hospitality businesses in the region.