Rightmove has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Right move is set up to sell financial services (like mortgage products) and promote estate agencies that pay for additional promotion. Registration is painful, taking 5 mins to wade through their security protocols
Great customer service, you couldn't ask for better.
I would give minus stars if possible. Our letting agent uses Rightmove referencing: So the Rightmove rep, Craig called my wife and within 30 seconds insisted on access to her bank account (?!). Then, when she declined and offered the usual payslips and statements, the rep said, "You want this property, get over it and swallow the pill". I have never heard such unprofessional nonsense in my entire life. I am absolutely insensed and who in their right mind would give bank account access to a complete stranger in Ireland??? Who the hell do these people think they are? Does anyone trust 'Rightmove' with their personal financial data, you'd have to be insane.
Cheryl Hine, very helpful got issue resolved in minutes
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I have been dealing with Van Mildert for years in relation to a rented property that we own. Always very efficient and professional, as exemplified by Laura today, who responded very quickly in sorting out a little glitch for me. Thanks Laura!
Date of experience: July 5, 2021
Emily was really helpful on the phone.She answered all the questions and completed our insurance for us.She made it so easy, thankyou.
Date of experience: July 5, 2021
US
They allow corrupt landlords and agencies to place misleading listings. I was looking for a 2 bed apartment near Heathrow Airport. I used the filters to remove retirement and house share properties, and the amount of house share listings that remained, being deliberately placed with inaccurate basic information, is a joke. Half of the results stated it was a 2 bed apartment, only to find out it was a house share once you clicked on the property
Date of experience: July 4, 2021
Laura McKimmie is efficient and helpful, responds to correspondence quickly and is informative on the issue in hand, great customer service
Date of experience: July 2, 2021
Very efficient service. Good response times and generally great customer service. Thanks
Date of experience: July 2, 2021
My experience with Van Milbert has always been positive and pain free. Laura, who dealt with my correspondence, was very prompt and accommodating. A great service.
Date of experience: July 1, 2021
I have never had any customer service representative as accommodating and as helpful as Ben. The company has transformed itself into a one-stop shop that caters to all your needs.
Date of experience: June 28, 2021
good support for our moving in and for our broadband setup!
Date of experience: June 28, 2021
US
Emily K. from Van Mildert was super helpful and professional. She clearly explained all the details of the insurance and set up internet for me. All the processes went super smooth and saved me a lot of stress! I would definitely recommend this great service to everyone!
Date of experience: June 25, 2021
