Rightmove has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Right move is set up to sell financial services (like mortgage products) and promote estate agencies that pay for additional promotion. Registration is painful, taking 5 mins to wade through their security protocols
Great customer service, you couldn't ask for better.
I would give minus stars if possible. Our letting agent uses Rightmove referencing: So the Rightmove rep, Craig called my wife and within 30 seconds insisted on access to her bank account (?!). Then, when she declined and offered the usual payslips and statements, the rep said, "You want this property, get over it and swallow the pill". I have never heard such unprofessional nonsense in my entire life. I am absolutely insensed and who in their right mind would give bank account access to a complete stranger in Ireland??? Who the hell do these people think they are? Does anyone trust 'Rightmove' with their personal financial data, you'd have to be insane.
Cheryl Hine, very helpful got issue resolved in minutes
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www.rightmove.co.uk1,000 total β’ Write a review
I had to re-instate two policies on behalf of our Letting Agency and Laura was very swift to sort it for me with very little inconvenience to myself or to our Landlords. Many thanks Laura.
Date of experience: July 15, 2021
US
Our property appeared on Rightmove and eventually we had a buyer. Interestingly, since we sold it, there has not been any mention of the price we bought it for( in 2008) nor the price we sold it for in 2020. Prices of other flats in the same street and in the same building which were sold after ours, do appear on Rightmove. Now our flat is being advertised again, by our purchaser, and there is no mention of its sale β historyβ. Something must be wrong. The βreplyβ I received was not satisfactory.
Date of experience: July 10, 2021
Danielle Ord was very helpful and patient helping me with right to rent application process. Excellent customer service. Thanks again Danielle.
Date of experience: July 9, 2021
I would like to thank Lewis Taylor from Van Mildert for all his help and assistance in sorting out my necessary requirements to cover my rent etc. Very polite young man, a credit to your company - very professional. Was very clear and precise with explaining everything to me. Made me feel at the end of the conversation that I knew I was dealing with a very professional and worthy company. Thanks once again for your help.
Date of experience: July 8, 2021
Van Mildert handled the referencing for my tenancy and then at my request provided useful information regarding bills/insurance. Emily helped me find a suitable contents/liability insurance package at a great price!
Date of experience: July 6, 2021
