Review summary

Rightmove has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Find the agents in your area and email them direct- much easier than Rightmove

Right move is set up to sell financial services (like mortgage products) and promote estate agencies that pay for additional promotion. Registration is painful, taking 5 mins to wade through their security protocols

Great customer service

Great customer service, you couldn't ask for better.

H
I would give minus stars if possible

I would give minus stars if possible. Our letting agent uses Rightmove referencing: So the Rightmove rep, Craig called my wife and within 30 seconds insisted on access to her bank account (?!). Then, when she declined and offered the usual payslips and statements, the rep said, "You want this property, get over it and swallow the pill". I have never heard such unprofessional nonsense in my entire life. I am absolutely insensed and who in their right mind would give bank account access to a complete stranger in Ireland??? Who the hell do these people think they are? Does anyone trust 'Rightmove' with their personal financial data, you'd have to be insane.

J
Cheryl Hine

Cheryl Hine, very helpful got issue resolved in minutes

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All reviews

1,000 total • Write a review

Showing 781 - 790 of 996 reviews
CB
5 out of 5 stars

Pleased with the service

Laura in the Customer Service department was really helpful and answered all my questions with very quick response times.

Date of experience: June 23, 2021

KE
5 out of 5 stars

Communication and details received for…

Communication and details received for the policy and what was on offer was very clear and nicely priced.

Date of experience: June 22, 2021

s
4 out of 5 stars

I think the website is fairly clear and…

I think the website is fairly clear and easy to use, I used to search few investment properties and publish few properties through estate agents.... The amount of information and filters is fair and cover almost all the scenarios.... Few things that I find a bit annoying 1) I do not like to see at the top of the search results the sponsored properties not respecting the sort parameter that I have set... 2) in some scenarios the map view is confusing when there are two or more properties available on the same building....

Date of experience: June 19, 2021

JD
1 out of 5 stars

Been searching for a flat on this…

Been searching for a flat on this website/app for a few weeks now. Really pisses me off when I filter the search not to show shared accommodation, yet all I see on my search results are shared flats house share etc. what part of I want the whole flat to myself doesn’t it understand?

Date of experience: June 18, 2021

D
5 out of 5 stars

Very helpful

Very helpful, professional with clear understanding of my needs with my home insurance, very helpful. Would highly recommend

Date of experience: June 16, 2021

NL
5 out of 5 stars

Was a great help with getting…

Was a great help with getting references with our house. Also helped us get a great deal and set up our internet, tv and home content insurance. Emily gave us great customer service and gave us a lot of options to chose from. Thank you

Date of experience: June 16, 2021

NN
5 out of 5 stars

Great Service

Great, efficient, friendly service from Lewis Taylor

Date of experience: June 16, 2021

RB
5 out of 5 stars

Very happy with the service I have…

Very happy with the service I have received today, fast efficient and friendly, helpful at all stages of service provided can only recommend to any landlord

Date of experience: June 15, 2021

J
5 out of 5 stars

Very good and helpful

Very good and helpful, got our application approved in no time.

Date of experience: June 14, 2021

C
5 out of 5 stars

Amazing!!

Amazing!! Rob Fearnley was excellent! Would highly recommend him! Easy to contact, provided great advice and was very helpful, my house sold within a week!!

Date of experience: June 9, 2021

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