Rightmove has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Right move is set up to sell financial services (like mortgage products) and promote estate agencies that pay for additional promotion. Registration is painful, taking 5 mins to wade through their security protocols
Great customer service, you couldn't ask for better.
I would give minus stars if possible. Our letting agent uses Rightmove referencing: So the Rightmove rep, Craig called my wife and within 30 seconds insisted on access to her bank account (?!). Then, when she declined and offered the usual payslips and statements, the rep said, "You want this property, get over it and swallow the pill". I have never heard such unprofessional nonsense in my entire life. I am absolutely insensed and who in their right mind would give bank account access to a complete stranger in Ireland??? Who the hell do these people think they are? Does anyone trust 'Rightmove' with their personal financial data, you'd have to be insane.
Cheryl Hine, very helpful got issue resolved in minutes
No description available yet.
Website
www.rightmove.co.uk1,000 total • Write a review
Contacted RLTS team today and Laura McKimmie replied to my enquiry almost inmidiately. Very professional and efficient service.
Date of experience: August 13, 2021
US
My son and his partner have spent some weeks trying to find a rental property in an area that’s far more conducive to their future careers aspirations, and they used Rightmove to search for their ideal property. They recently found a property that meets their needs, and were lucky enough to be offered the tenancy, subject to reference checks etc. At this point they’re currently waiting on the final checks being carried out, and a minor hitch was thrown up - however the Rightmove team are endeavouring to do their best to ensure that the tenancy goes ahead as planned, and finger’s crossed all will be well. The point of my review is this: my son has Aspergers, and struggles regarding communicating via phone/email, as he can’t see who he is talking to. I stepped in on his behalf, advocacy is something he requires from time to time. Having explained why he needs (occasional) additional support, I cannot fault the Rightmove team for their attitude - they’re inclusive, patient, and genuine in my opinion. It’s a shame that they’ve received negative reviews, as my experience has been positive (albeit on my son’s behalf). Please be assured that Rightmove do not look to fail, rather I’ve found them helpful, responsive, and understanding - and I’m qualified enough to share my opinion because there have been occasions whereby companies/service providers have been sadly lacking when it comes to supporting those with additional needs. Don’t write Rightmove off based on some of the reviews on Trustpilot, they’re far more approachable than some would have you think.
Date of experience: August 13, 2021
I have contacted the team today and Laura has responded to my query on the same day including confirming the steps taken. Very efficient service.
Date of experience: August 12, 2021
I am moving into my first own place and have previously not had to deal with any setting up of accounts for bills etc. The consultants from Rightmove were extremely helpful and walked me through every step of the way in a calm and easily understandable manner. They responded to every question with expert knowledge and provided me with all the information I need. They were also very nice and easy to talk to, even making the conversation enjoyable!
Date of experience: August 11, 2021
Great service and replied to my query very quickly.
Date of experience: August 9, 2021
Excellent service, made everything extremely straight forward and simple and got us the best deals possible for our insurance and other set up costs. Would highly recommend!
Date of experience: August 9, 2021
The website filter does not work. You select not to show auction properties and still, you see auction properties.
Date of experience: August 8, 2021
