Rightmove has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Right move is set up to sell financial services (like mortgage products) and promote estate agencies that pay for additional promotion. Registration is painful, taking 5 mins to wade through their security protocols
Great customer service, you couldn't ask for better.
I would give minus stars if possible. Our letting agent uses Rightmove referencing: So the Rightmove rep, Craig called my wife and within 30 seconds insisted on access to her bank account (?!). Then, when she declined and offered the usual payslips and statements, the rep said, "You want this property, get over it and swallow the pill". I have never heard such unprofessional nonsense in my entire life. I am absolutely insensed and who in their right mind would give bank account access to a complete stranger in Ireland??? Who the hell do these people think they are? Does anyone trust 'Rightmove' with their personal financial data, you'd have to be insane.
Cheryl Hine, very helpful got issue resolved in minutes
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The referencing was a process made easier by Natalie, who had a polite, friendly manner. And was very patient and helpful during the process.
Date of experience: April 7, 2022
I had the pleasure of dealing with Natalie Cooper who helped out at every juncture, she was extremely professional and very helpful during the whole process. I would happily recommend right move.
Date of experience: April 7, 2022
Natalie Cooper was amazing. Great member of your staff. Thank you for your professional service.
Date of experience: April 6, 2022
Just spoke to a chap in the customer service team, Iβd sent proof of affordability in and my current statement still had my old address onβ¦. π€¦π»ββοΈπ€¦π»ββοΈπ€¦π»ββοΈ We had a giggle because itβs been like that for nearly 2 years. But thank you made me feel so comfortable and yes Iβve now changed it thanks to the lovely chap. βΊοΈ
Date of experience: April 6, 2022
Matthew was very clear and helpful when discussing our referencing, and knowledgable about self-employed income structuring. A good experience for old letting newbies like us.
Date of experience: April 6, 2022
I had the immense pleasure of having Dan as my contact to obtain insurance. He was professional; patient; knowledgeable and friendly. He took time to explain and answered all my questions to my great satisfaction. It was a most pleasant call to get insurance and most importantly, I never felt pressured in any way. Highly recommend the company and great job by Daniel.
Date of experience: April 1, 2022
Really helpful explained everything thoroughly. No pressure to purchase attached to call .
Date of experience: March 29, 2022
