Rightmove has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Right move is set up to sell financial services (like mortgage products) and promote estate agencies that pay for additional promotion. Registration is painful, taking 5 mins to wade through their security protocols
Great customer service, you couldn't ask for better.
I would give minus stars if possible. Our letting agent uses Rightmove referencing: So the Rightmove rep, Craig called my wife and within 30 seconds insisted on access to her bank account (?!). Then, when she declined and offered the usual payslips and statements, the rep said, "You want this property, get over it and swallow the pill". I have never heard such unprofessional nonsense in my entire life. I am absolutely insensed and who in their right mind would give bank account access to a complete stranger in Ireland??? Who the hell do these people think they are? Does anyone trust 'Rightmove' with their personal financial data, you'd have to be insane.
Cheryl Hine, very helpful got issue resolved in minutes
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Following my phone conversation with Alistair from Rightmove I have to say that the communication have been very helpful on a professional level , himself tried to help to understand all the unclear points in regards to the references and we have been well advised what to do for our next steps . Once again thank you very much for being so helpful Tatiana
Date of experience: April 11, 2022
Great service overall - used it to find my new rented apartment. The referencing team is also very helpful.
Date of experience: April 11, 2022
The site is great for searching for properties, however, I tried to set an alert for rental properties but was unable to do so because I had selected "don't show student accommodation" Given that I am not interested in student accommodation and do not want alerts every 5 minutes about them, I decided not to bother with Rightmove and created alerts on other platforms. Surely, in today's era of technology, someone should be able to set an alert on Rightmove selecting only the properties they want to see.
Date of experience: April 11, 2022
I agree that agents
Date of experience: April 9, 2022
Had great help from Rhea on setting up insurance and helping with Sky wifi offers talking through the packages and sending over details. Great service!
Date of experience: April 8, 2022
