Review summary

Rightmove has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Find the agents in your area and email them direct- much easier than Rightmove

Right move is set up to sell financial services (like mortgage products) and promote estate agencies that pay for additional promotion. Registration is painful, taking 5 mins to wade through their security protocols

Great customer service

Great customer service, you couldn't ask for better.

H
I would give minus stars if possible

I would give minus stars if possible. Our letting agent uses Rightmove referencing: So the Rightmove rep, Craig called my wife and within 30 seconds insisted on access to her bank account (?!). Then, when she declined and offered the usual payslips and statements, the rep said, "You want this property, get over it and swallow the pill". I have never heard such unprofessional nonsense in my entire life. I am absolutely insensed and who in their right mind would give bank account access to a complete stranger in Ireland??? Who the hell do these people think they are? Does anyone trust 'Rightmove' with their personal financial data, you'd have to be insane.

J
Cheryl Hine

Cheryl Hine, very helpful got issue resolved in minutes

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All reviews

1,000 total • Write a review

Showing 591 - 600 of 996 reviews
N
5 out of 5 stars

Many thanks Guy!

I was so pleased how well Guy understood and how quickly processed my application !

Date of experience: March 25, 2022

F
5 out of 5 stars

Very helpful and careful professional…

Very helpful and careful professional help from personable assistant on the phone - called Guy. Francis Howard 07802794853

Date of experience: March 25, 2022

BP
5 out of 5 stars

Excellent service and very helpful…

Excellent service and very helpful representative. All my questions were answered and suitable dates provided for insurance and internet cover. Quite an easy experience.

Date of experience: March 24, 2022

SP
5 out of 5 stars

Guarantor for uni student

Being self employed and being a guarantor wasn’t the easiest of experience’s, Iam really not sure how people on low incomes can afford to enable their child to a get accommodation whilst they are at university! It must be very difficult and worrying. The staff at Rightmove did everything they could to sort this out for us , our daughter is in her final year of uni and never had accommodation issues previously, we are all very relieved now .

Date of experience: March 24, 2022

PE
1 out of 5 stars

As a landlord I would stay well clear…

As a landlord I would stay well clear of this Company. Nobody works as you can never speak to anybody which is also the case when emailing them. If it wasn't so unprofessional and rubbish it would actually be laughable. I suppose their employees are all working from home sunning themselves. Companies like this do not deserve to be in business.

Date of experience: March 23, 2022

AR
5 out of 5 stars

Had some difficulties with technology…

Had some difficulties with technology but got it sorted nikita was wonderful thank you for your sevice

Date of experience: March 17, 2022

jt
5 out of 5 stars

Great

Great, speedy response from Hannah Barnes Customer Care Specialist . Excellent . from J Taylor

Date of experience: March 16, 2022

MF
5 out of 5 stars

Thanks

Thanks, they are helpful.

Date of experience: March 16, 2022

T

Tim

US

5 out of 5 stars

Howie Kendall referencing.

First rate service from Howie Kendall at Rightmove referencing. Howie was very proactive and kept us up to date with great communication which made our referencing experience run very smoothly. Great work! Tim, Bath

Date of experience: March 16, 2022

A

Amy

US

5 out of 5 stars

Great!

I had a great experience with a lady called Emily who handed my referencing. She was super quick and very helpful and answered and explained all my questions that I had. Thanks Emily!

Date of experience: March 15, 2022

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