Rightmove has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Right move is set up to sell financial services (like mortgage products) and promote estate agencies that pay for additional promotion. Registration is painful, taking 5 mins to wade through their security protocols
Great customer service, you couldn't ask for better.
I would give minus stars if possible. Our letting agent uses Rightmove referencing: So the Rightmove rep, Craig called my wife and within 30 seconds insisted on access to her bank account (?!). Then, when she declined and offered the usual payslips and statements, the rep said, "You want this property, get over it and swallow the pill". I have never heard such unprofessional nonsense in my entire life. I am absolutely insensed and who in their right mind would give bank account access to a complete stranger in Ireland??? Who the hell do these people think they are? Does anyone trust 'Rightmove' with their personal financial data, you'd have to be insane.
Cheryl Hine, very helpful got issue resolved in minutes
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Nikita was very helpful and got all our paperwork completed quickly
Date of experience: April 13, 2022
Fab service from Nikita McDonald. Really helpful and helped put my mind at ease! Thank you!!!
Date of experience: April 12, 2022
I used the Rightmove referencing service as part of the renting process for a flat, I believe Adam dealt with my case. Very quick and painless process and it was all dealt with in less than 24 hours. I am very impressed!
Date of experience: April 12, 2022
Rightmove were prompt at processing my reference; Natalie Cooper handled it for me and advised me that a piece of contact information was inaccurate in good time to correct it. She also confirmed once all steps were compete, which I appreciated.
Date of experience: April 12, 2022
Natalie Cooper was really helpful and polite listening to our conversation. I was clueless at the beginning but she kindly cleared me everything!
Date of experience: April 12, 2022
US
Natalie Cooper from the referencing department was excellent and so helpful, I wasn't completely sure what i was doing and took a while to get back to her but she was nonetheless so polite and patient and didn't hesitate to answer my questions and make sure everything was in place.
Date of experience: April 11, 2022
