So Energy
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It's not the company that's great
It's not the company that's great. Just one man called Jordan. I first started this quest 3 months ago. The person I spoke with was rude and insisted I have a smart meter. We all know that over 3 million are not smart and only save money for the company, not consumers...if they work at all. I also pointed out that smart meters are not compulsory. I have been trying to make an official complaint since then without success. I have spoken on the phone with several people who have not registered a complaint but tried to change my tariff for me. At last today Jordan has done this for me I hope. If he actually has , he deserves more than 5 stars. So energy is like Thames water... Almost sunk. I'll update if my tariff doesn't change. In the meantime..THANK YOU JORDAN...you must be one of the few who make So energy work. Zero stars overall for So. It should be called "So what?" I disagree that you are always here to help. You haven't been here for me for 3 months .I am sure I have spent more on energy during this time as my tariff wasn't changed until yesterday. I also wonder why you have responded to this review almost instantly when it took me three months to get an almost satisfactory response Jim Crellin