Great customer service
Great customer service. Quick delivery on a OneWheel Pint and quick to rectify a postage error on some accessories (suspect someone at the Post Office was having a bad day 😉)

Ride and Glide is a UK-based retailer specializing in electric bikes, scooters, and skateboards. The company offers a diverse range of high-quality electric personal transportation options designed for both daily commuters and recreational riders. Customers can choose from various models, including e-scooters, e-bikes, and electric skateboards, catering to different preferences and needs. In addition to its extensive product lineup, Ride and Glide provides free UK delivery on orders over £100 and operates a demo centre, allowing customers to test products before purchase. The company focuses on promoting green energy solutions and aims to offer innovative transportation alternatives for environmentally conscious consumers. With a commitment to customer satisfaction, Ride and Glide emphasizes quality and performance across its offerings.
Ride and Glide receives overwhelmingly positive feedback for its exceptional service and fast delivery. Customers frequently highlight the helpfulness and knowledge of the staff, with many praising the quick responses to inquiries and the overall quality of the products, such as the Onewheel and electric bikes.
Reviewers appreciate the personalized experience and the care taken in packaging their purchases. However, some customers express frustration with the website's functionality and post-sale support, citing issues with repairs and communication after the sale. Despite these concerns, the majority of feedback reflects satisfaction with the shopping experience and product quality. Overall, Ride and Glide is viewed positively, with a strong emphasis on customer service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 174 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.0 | 5 |
| Sep 24 | 5.0 | 5 |
| Oct 24 | 5.0 | 3 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 3.7 | 3 |
| Jan 25 | 5.0 | 4 |
| Feb 25 | 4.7 | 3 |
| Mar 25 | 4.7 | 3 |
| Apr 25 | 4.0 | 4 |
| May 25 | 5.0 | 3 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 5.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 174 most recent reviews.
“Bought a one wheel from ride and glide marketplace, arrived super fast, everything as advertised”
“New user, started to list item, it said it would create an account with first item”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.3 out of 5 (good) | −3% | 174 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | 1.4 out of 5 (poor) | — | 1,000 |
Bottom line: Ride and Glide is #1 of 5 on overall rating in this group.
174 reviews of Ride and Glide. Filter by what matters to you.
Great customer service. Quick delivery on a OneWheel Pint and quick to rectify a postage error on some accessories (suspect someone at the Post Office was having a bad day 😉)
This company is the best for electric scooters... I will complain about a lot of things check my reviews on food and other products I have bought.. Ride and glide have gone above and beyond on there costomer service I have sent my scooter back due to a default not on there part it has arrived back in 2 days. I would advise buying from this company due to the help they provide on the phone and in the workshop... Cheers guys have a boss new year...
excellent service i would buy from the lads again very helpful got answers to my emails under an hour all the time i will be recommending Ride + Glide to my friends
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Recently used Ride+Glide for some accessories for my slightly older Onewheel Plus. I ordered the Mafia bag, however I did not like the bag when it arrived. I spoke with Peter on the phone, with no issues refunding the money if I sent the item back. Explained I am in need of a bag with pockets as I am building the Vamp&Ride kit. Super friendly, and knowledgeable regarding Onewheels and Euc. I will be using them again and highly recommend to UK Floaters / EUC-ers!
Great company. Had a quick chat with a non pushy well informed salesman before buying my onewheel pint. It was delivered the next day
Recently purchased protection gear which was delivered quickly. My knee protectors were tight, they were exchanged, again with speed and efficiency. Very genuine and no hassle, a pleasure doing business with Pierre.
R&G have been really helpful great customer service, honest, best prices and reliable. Thank you Pascal and team.
Recently bought a Zero10x scooter for my husband and pete and pascal were brilliant and help me deal with the mix up with delivery company and ensure we got the scooter delievered the next day, they even helped us afterwards when one wheel inner tube punctured by sending us out new ones Immediately. Best customer service ever will definitely be recommending them and coming back to shop for new products.
Really friendly and helpful. Had some issues with the courier and sorted it out same day. Thanks very much!
Ride and Glide is a UK-based retailer specializing in electric bikes, scooters, and skateboards. The company offers a diverse range of high-quality electric personal transportation options designed for both daily commuters and recreational riders. Customers can choose from various models, including e-scooters, e-bikes, and electric skateboards, catering to different preferences and needs. In addition to its extensive product lineup, Ride and Glide provides free UK delivery on orders over £100 and operates a demo centre, allowing customers to test products before purchase. The company focuses on promoting green energy solutions and aims to offer innovative transportation alternatives for environmentally conscious consumers. With a commitment to customer satisfaction, Ride and Glide emphasizes quality and performance across its offerings.
This profile hasn't been claimed by the business owner.