Ride and Glide is a UK-based retailer specializing in electric bikes, scooters, and skateboards. The company offers a diverse range of high-quality electric personal transportation options designed for both daily commuters and recreational riders. Customers can choose from various models, including e-scooters, e-bikes, and electric skateboards, catering to different preferences and needs. In addition to its extensive product lineup, Ride and Glide provides free UK delivery on orders over £100 and operates a demo centre, allowing customers to test products before purchase. The company focuses on promoting green energy solutions and aims to offer innovative transportation alternatives for environmentally conscious consumers. With a commitment to customer satisfaction, Ride and Glide emphasizes quality and performance across its offerings.
Ride and Glide receives overwhelmingly positive feedback for its exceptional service and fast delivery. Customers frequently highlight the helpfulness and knowledge of the staff, with many praising the quick responses to inquiries and the overall quality of the products, such as the Onewheel and electric bikes.
Reviewers appreciate the personalized experience and the care taken in packaging their purchases. However, some customers express frustration with the website's functionality and post-sale support, citing issues with repairs and communication after the sale. Despite these concerns, the majority of feedback reflects satisfaction with the shopping experience and product quality. Overall, Ride and Glide is viewed positively, with a strong emphasis on customer service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 174 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.0 | 5 |
| Sep 24 | 5.0 | 5 |
| Oct 24 | 5.0 | 3 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 3.7 | 3 |
| Jan 25 | 5.0 | 4 |
| Feb 25 | 4.7 | 3 |
| Mar 25 | 4.7 | 3 |
| Apr 25 | 4.0 | 4 |
| May 25 | 5.0 | 3 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 5.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 174 most recent reviews.
“Bought a one wheel from ride and glide marketplace, arrived super fast, everything as advertised”
“New user, started to list item, it said it would create an account with first item”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.3 out of 5 (good) | −3% | 174 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | 1.4 out of 5 (poor) | — | 1,000 |
Bottom line: Ride and Glide is #1 of 5 on overall rating in this group.
174 reviews of Ride and Glide. Filter by what matters to you.
Overall very pleased with my purchase of the vsett 10+ , had a minor problem with the scooter which I was able to fix myself, Ride and Glide did offer to look at the problem but luckily I solved the problem quickly myself, would definitely recommend the vsett 10+ very well built and very good performance Thanks Paul s
Service was ok, though a few delays.
Absolutely love my new evolve gtr carbon ... just got back from shell island and spent the week carving round there ... Just a couple of issues with it ... one I've slow punctures already so thinking of changing to some cloud wheels ... One other issue was a small bit of grip tape lifting days after I got it ... only minor problems and doesn't detract from how amazing this board is ...
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Admittedly I preordered an Emove Cruiser S and had to wait 7 weeks for delivery but after using it for 6 months it is great in the fact I do not have to charge it every time I go out on it. It is great for climbing hills even though I am overweight. I haven't used it much during winter, only doing the shopping with it but as the sun is coming out more I look forward to longer excursions. Everybody says they have to check the nuts and brakes etc but I haven't. The only thing I have done is fit a seat on it and it does feel great when I upped the speed. It says 33mph max but I only got 25mph out of it and a range of 62 miles but I only got a maximum of 43,4 miles. Strangely with 8 billion people on the planet it always seems like they are in front of me so I do a lot of stop and start avoiding them so that might have something to do with the range. I wish I could have a go in the US on it. I am happy that I got it now though and wish more people used them and that they would make them legal in the UK.
I was looking for a couple of scooters for our motorhome when we travel in Europe. I spoke to Ride & Glide who give me confidence but its not an easy purchase when you have no experience of scooters, there size, speed or have anywhere local to view. Purchase was made and delivery was next day so great service from R&G. The Nami was not my first choice, perhaps to fast, no front indicators, no additional illumination on the deck or any folding handlebars to suit our needs. However once we received the Nami Klima's and set up the scooters I can say they are extremely well made, great IP rated which is important and very sturdy, we did have one issue, one scooter came un restricted and one was restricted, even though I disconnected the speed restrictor cables to un restrict the scooter it was having none of it. Contacted R&G through there support & sales email and was disappointed that we didn't get a response. We finally resolved the issue by searching forums and disconnecting the battery overnight, re connecting the battery and un setting the USB charger facility from the display. This is something that isn't mentioned anywhere in the manual or on any online reviews. Both scooters are now un restricted and I have slowed the speed down in the manual settings to be more tame and unforgiving. 15.5MPH in drive mode. On the plus side the ride & suspension is fantastic and has coped with the journeys we have already made, the brakes are good, almost to good so be careful. The scooters appearance when first purchased and assembled is daunting for anyone unfamiliar with the product, the speed out of the box and through the gears is also ludicrous but we are so glad we purchased the Nami Klima and are confident the scooters will last for many years and travel long distances with the 30amp batteries. It's not all about the speed, so if you are middle aged like us tame the motor settings down and it will be perfect for your needs. !!!!!
Before ordering I checked how long delivery should be and was told 10 days. 10 Days later I checked in and was told there was a customs issue that should be solved in 'a couple of days'. A couple of days later I message back only to be told the same thing. Repeat this a few more times and then finally I get told I can expect my item on Monday. Well today is Friday and it came so it's technically early, I just wish it wasn't like pulling teeth trying to get a delivery estimate. Happy with the product and will likely order again, just not anything on backorder
Had good customer service thus far ,been having issue with my nami scooter ,contacted ride n glide, they organised courier to pik up n now at there depot ,Ride n glide contacted myself to inform me has arrived, Yet to find out what's wrong with my scooter but did state 72hrs on email ,so yeah so far so good 👍
I would highly recommend this company The customer service was very good and the scooter is amazing. I've also referred a few friends. Well done
Ride and Glide is a UK-based retailer specializing in electric bikes, scooters, and skateboards. The company offers a diverse range of high-quality electric personal transportation options designed for both daily commuters and recreational riders. Customers can choose from various models, including e-scooters, e-bikes, and electric skateboards, catering to different preferences and needs. In addition to its extensive product lineup, Ride and Glide provides free UK delivery on orders over £100 and operates a demo centre, allowing customers to test products before purchase. The company focuses on promoting green energy solutions and aims to offer innovative transportation alternatives for environmentally conscious consumers. With a commitment to customer satisfaction, Ride and Glide emphasizes quality and performance across its offerings.
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