Review summary

Rhenus Home Delivery UK is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

A
Great communication

Great communication before - clear time window for delivery. And a call 20 mins away. Delivery to room of choice

AA
Great service

Great service! Friendly staff

FB
On time and delivered with no fuss and…

On time and delivered with no fuss and a pleasant attitude. What more do you need.

c
Highly recommend Rhenus delivery

Very well kept informed with emails and messages about my item being delivered received a 2 hour delivery slot time evening before and driver text me when he was near to delivery , delivery man very pleasant, polite and helpful

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Information provided by various external sources

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All reviews

1,000 total β€’ Write a review

Showing 961 - 970 of 996 reviews
MS
5 out of 5 stars

lovely delivery men

lovely delivery men

Date of experience: April 24, 2025

KM
1 out of 5 stars

Missimg

I haven't received anything

Date of experience: April 24, 2025

S

SP

US

5 out of 5 stars

Really good service and regular comms…

Really good service and regular comms updates - Polite staff

Date of experience: April 24, 2025

DG
5 out of 5 stars

Great service and delivered when they…

Great service and delivered when they say they were going to be here

Date of experience: April 24, 2025

N
5 out of 5 stars

Good service - professional crew

Had two sofas delivered by Rhenus (from Swoon). Arrived on time, loaded in carefully, removed and took away packaging. Crew were friendly and professional.

Date of experience: April 24, 2025

PK
5 out of 5 stars

Prompt Delivery

Prompt Delivery and the driver gave a heads up on the delivery. Liked the WhatsApp update as well.

Date of experience: April 24, 2025

M
5 out of 5 stars

Great communication

Great communication and a quick,friendly service

Date of experience: April 24, 2025

MC
5 out of 5 stars

Perfect

All in time, nice driver

Date of experience: April 24, 2025

AH
4 out of 5 stars

My delivery the first time was…

My delivery the first time was cancelled, with very little communication after this decision. Had to e mail to find out what was happening after 10 days, got a date very quickly after communicating with them.

Date of experience: April 24, 2025

SJ
5 out of 5 stars

Very impressive service

Very impressive service, gave a delivery time window and called 25 minutes before arrival. Early morning delivery meant I could get to work on time. The two chaps were very pleasant and carried the packages to the back of my house for me. Highly recommended

Date of experience: April 24, 2025

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