Review summary

Rhenus Home Delivery UK is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

A
Great communication

Great communication before - clear time window for delivery. And a call 20 mins away. Delivery to room of choice

AA
Great service

Great service! Friendly staff

FB
On time and delivered with no fuss and…

On time and delivered with no fuss and a pleasant attitude. What more do you need.

c
Highly recommend Rhenus delivery

Very well kept informed with emails and messages about my item being delivered received a 2 hour delivery slot time evening before and driver text me when he was near to delivery , delivery man very pleasant, polite and helpful

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All reviews

1,000 total β€’ Write a review

Showing 1 - 10 of 996 reviews
MJ
5 out of 5 stars

Had garden furniture delivery

Had garden furniture delivery, very bulky and on a really hot day, the two delivery men were very polite and friendly and carried everything to the patio which is half way doe my garden which is large. Thank you .

Date of experience: July 11, 2025

S
5 out of 5 stars

Excellent service

Excellent service! From ordering I was kept up to date on delivery status and order delivered on time. Delivery men very polite.

Date of experience: July 11, 2025

EM
5 out of 5 stars

Superb Service!

Superb Service!! Delivery guys were great, took mattress to room, removed all packaging. Took old mattress away for disposal. Highly recommended πŸ‘Œ

Date of experience: July 11, 2025

MC
5 out of 5 stars

Great delivery of our Dusk sofa

Great delivery of our Dusk sofa, twice. Very nice guys doing the delivering, good communication. Very happy having them delivering

Date of experience: July 11, 2025

GG
5 out of 5 stars

drivers very friendly put doors where…

drivers very friendly put doors where i asked them to couldnt ask for a better delivery top marks

Date of experience: July 11, 2025

E
5 out of 5 stars

Fabulous service all round

I was kept very well informed of when my delivery was due, even given a 5 minute arrival warning, so I could be ready. The guys delivering my new doors were friendly, very efficient and even helped get the heavy doors upstairs where we need them. Highly recommended. Thank you

Date of experience: July 11, 2025

CM
5 out of 5 stars

Really friendly drivers

Really friendly drivers, great that I was able to contact them directly, they put my items where I requested, came within the delivery time, would recommend!

Date of experience: July 11, 2025

c
5 out of 5 stars

Well informed

Well informed , very helpful & pleasant delivery team.

Date of experience: July 11, 2025

AH
5 out of 5 stars

Very professional

Very professional staff . Friendly, efficient and helpful . Respectful of our property . Helped us with problem of faulty delivery . On time . Kept informed of delivery .!

Date of experience: July 11, 2025

c
5 out of 5 stars

Great delivery team

Great delivery team, very easy to contact and actually speak to a person. On time and lovely and helpful. Great company.

Date of experience: July 11, 2025

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