Review summary

Rhenus Home Delivery UK is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

A
Great communication

Great communication before - clear time window for delivery. And a call 20 mins away. Delivery to room of choice

AA
Great service

Great service! Friendly staff

FB
On time and delivered with no fuss and…

On time and delivered with no fuss and a pleasant attitude. What more do you need.

c
Highly recommend Rhenus delivery

Very well kept informed with emails and messages about my item being delivered received a 2 hour delivery slot time evening before and driver text me when he was near to delivery , delivery man very pleasant, polite and helpful

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All reviews

1,000 total β€’ Write a review

Showing 71 - 80 of 996 reviews
JR
5 out of 5 stars

A Great Delivery

A Great Delivery . Guy even offered to take it to where i needed it Fantastic . That never happens

Date of experience: July 7, 2025

AB
5 out of 5 stars

Excellent

Both delivery men were extremely polite and very friendly. They delivered the packages with care, great service.

Date of experience: July 7, 2025

mb
5 out of 5 stars

i was phoned to say they would be early…

i was phoned to say they would be early that was welcome that meant i could do an early apointment my self, two nice lads came to take the item away the item was still in the box witch i had taped up so it was better for them to lift to put on the van, they said bye and of they went so afficient and quick.

Date of experience: July 7, 2025

MD
5 out of 5 stars

Good delivery

On time and very friendly

Date of experience: July 7, 2025

MT
5 out of 5 stars

Decent job.

After arranging a date for delivery for our Dusk order, I was please to be informed about the time slot they would most likely be delivering. To be able to view on their website where they were on their delivery route was helpful - The delivery guys phoned about 15 minutes before their ETA which gave a good heads up. They helped to carry the heavy furniture boxes up to our 1st floor flat. Overall good job! πŸ‘πŸΌ

Date of experience: July 7, 2025

T
5 out of 5 stars

Quick,efficient service

Received text with time slot for delivery ,day before. Updated on day approx time of arrival. Quick & efficient delivery of order .

Date of experience: July 7, 2025

NN
5 out of 5 stars

Delivery

Doors delivered on time Had no issues

Date of experience: July 7, 2025

M
5 out of 5 stars

Perfect

Perfect! Informed days before, and kept in the loop via WhatsApp right up until delivery, arrived earlier in the day than stated, but i was informed :) 2 man team were careful, efficient and very friendly :) cannot fault them! Thank you guys :)

Date of experience: July 7, 2025

lr
5 out of 5 stars

Excellent service

Excellent service, friendlystaff, highly recommend.

Date of experience: July 7, 2025

J
5 out of 5 stars

Excellent delivery service

Excellent delivery service, on time and received a call letting me know when would be delivered, with a friendly delivery driver πŸ‘πŸΌ

Date of experience: July 6, 2025

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