Great communication
Great communication before - clear time window for delivery. And a call 20 mins away. Delivery to room of choice
4.7
Excellent
1,000 reviews
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Review summary
Rhenus Home Delivery UK is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Great service
Great service! Friendly staff
On time and delivered with no fuss andβ¦
On time and delivered with no fuss and a pleasant attitude. What more do you need.
Highly recommend Rhenus delivery
Very well kept informed with emails and messages about my item being delivered received a 2 hour delivery slot time evening before and driver text me when he was near to delivery , delivery man very pleasant, polite and helpful
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All reviews
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Showing 61 - 70 of 996 reviews
MS
Good communication throughout
Good communication throughout, pre call just prior to delivery. Delivered to the hallway. Happy customer
Date of experience: July 8, 2025
EG
Dusk delivery
This company delivered our Dusk order and can say they are the best delivery company Iβve ever experienced. So much communication, a small time slot which they stuck to and lovely delivery guys. Customer service phone numbers and emails to get straight through to someone. Great customer service and care which actually feels unusual these days!
Date of experience: July 8, 2025
AB
On time and very helpful
Delivery Team of 2 very caring and helpful. One package showed damage which the team drew my attention to and helped me open to check. All good
Date of experience: July 7, 2025
LK
Informed all the way
Ordered from Dusk, Rhenus confirmed the delivery date I was then kept informed by email and WhatsApp for time slot and then phoned when they were ten minutes away. They were friendly and put the box where I asked, brilliant service!
Date of experience: July 7, 2025
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