Great communication
Great communication before - clear time window for delivery. And a call 20 mins away. Delivery to room of choice
4.7
Excellent
1,000 reviews
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Review summary
Rhenus Home Delivery UK is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Great service
Great service! Friendly staff
On time and delivered with no fuss andβ¦
On time and delivered with no fuss and a pleasant attitude. What more do you need.
Highly recommend Rhenus delivery
Very well kept informed with emails and messages about my item being delivered received a 2 hour delivery slot time evening before and driver text me when he was near to delivery , delivery man very pleasant, polite and helpful
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All reviews
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Showing 51 - 60 of 996 reviews
AH
Excellent service
True to their word the Company sent me a message the day before the delivery date giving me a two hour delivery window. On the day of delivery the delivery driver called to say that they were five minutes away. On arrival the two guys unloaded my items and placed them in the hallway for me. They were brilliant, very efficient and I would highly recommend the Company.
Date of experience: July 8, 2025
SC
I was kept informed regarding myβ¦
I was kept informed regarding my delivery, the delivery men were extremely helpful and called me 10 minutes before delivery, I received emails and texts prior to this
Date of experience: July 8, 2025
TE
Delivered on time
Delivered on time. Friendly, helpful driver.
Date of experience: July 8, 2025
S
Sarah
US
Very curious and polite great service
Driver and mate were very curtious kept me up to date on when they would arrive, they delivered the packages with great care and respected my property when they delivered the boxes and put them in the exact place we wanted them
Date of experience: July 8, 2025
KS
This delivery service is fantastic
This delivery service is fantastic I recieved constant communications through email and wattsapp, clearly identifying the date and time of my delivery. 20 minutes before the delivery i recieved a telephone call confirmation. Parcels were intact, no damage and the driver and assistant were polite and helpfully. Highly recommended. Many thanks
Date of experience: July 8, 2025
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