Quick Lease Car Rentals is a car rental service based in Dubai, focusing on providing a seamless and efficient rental experience for customers. The company offers a wide range of premium vehicles available for daily, weekly, or monthly rental. With a user-friendly online booking platform, Quick Lease enables customers to rent cars quickly and conveniently, catering to both residents and visitors in Dubai. The company prides itself on transparent pricing and flexible payment options, ensuring that customers can find a rental solution that meets their needs. Quick Lease Car Rentals aims to serve a diverse clientele, including tourists looking to explore Dubai and locals in need of temporary transportation. Through its commitment to customer satisfaction, Quick Lease has established a reputation for reliability and quality in the competitive car rental market.
Quick Lease Car Rentals presents a mixed bag of experiences for customers. While some reviewers praise the service, particularly highlighting staff members like Asad and Goher for their professionalism and helpfulness, many others express frustration over hidden charges and poor customer service.
Complaints frequently mention unexpected fees, such as deductions from deposits without clear explanations, leading to feelings of dishonesty. Additionally, several customers report receiving poorly maintained vehicles, which raises concerns about safety. Despite the positive feedback regarding certain staff interactions and the quality of some cars, the overall sentiment is marred by significant complaints about the company's practices. As such, Quick Lease Car Rentals struggles to maintain a consistently positive reputation.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.2 | 160 | 100% | -1.0 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.3 | 3 |
| Oct 24 | 1.0 | 2 |
| Nov 24 | 1.0 | 4 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 3.0 | 2 |
| Feb 25 | 1.0 | 2 |
| Mar 25 | 1.0 | 2 |
| Apr 25 | 4.9 | 41 |
| May 25 | 3.8 | 29 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 2.3 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“That's how I imagine customer service to be”
“Terrible customer service and a dishonest company”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.2 out of 5 (fair) | 100 out of 100 | 3.3 out of 5 (fair) | 1.7 out of 5 (poor) | 2.5 out of 5 (poor) | +192% | 160 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.1 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 3.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | — | 998 |
Bottom line: Quick Lease Car Rentals is #5 of 5 on overall rating in this group. On value, Wiber Rent a Car scores higher (4.8 vs 1.7).
160 reviews of Quick Lease Car Rentals. Filter by what matters to you.
Over a year ago
Awful, they are the typical scammers that you find a lot in the car rental space. Lots of random charges, dishonest tactics, harassment and unexplained large charges on the card months after renting t... See more
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Polarized pattern: few middle ratings. 54% of recent reviews are 4–5★ and 44% are 1–2★.
Awful, they are the typical scammers that you find a lot in the car rental space. Lots of random charges, dishonest tactics, harassment and unexplained large charges on the card months after renting the car. I had to take legal action.
Hidden charges.
I received my vehicle today. In the UAE alone, there are many car rental companies. I was very impressed with Mr. Sheryar's communication. He is very competent and took care of all my concerns immediately. Even after booking, he is always available and takes care of everything. That's how I imagine customer service to be. I will report back on how the vehicle return went. If the return goes as smoothly, they will have gained me as a loyal customer. I'm excited and will report back.
Terrible customer service and a dishonest company. The car and delivery were fine but thats as far as it goes. I waited 30 days for my deposit back only to find that it was £45.50 short. I contacted them numerous times but they did not listen and basically ignored the facts and credit card statements. Taking this amount of money from every customer will make them very profitable.
Terrible Experience – Avoid This Car Rental Company! I had a very bad experience with this car rental company. The vehicle they gave me was in poor condition, clearly not maintained properly. It felt unsafe and unreliable during the drive. What’s worse, the service was extremely unprofessional. One staff member in particular, Sunil Kumar Kol, was rude, dismissive, and completely unhelpful. He treated customers with no respect and acted like he didn’t care at all. I also suspect dishonest practices — I was charged for things that were never clearly explained, and they tried to blame me for damage that was already on the car when I picked it up. I do not recommend this company to anyone. Stay away if you want peace of mind.
I have always had good experiences, but this time I am very very sorry, for the rude and impolite treatment received at the checkout in al barsha 1. I was treated like a delinquent in front of my 10 year old daughter just because the gentleman who was checking the car, as I believe he is racist towards Italians, smelled smoke in the car, even though I don't smoke, the car had been washed and there was more petrol than when I took it. After being threatened with applying a fine of 500 dhs, he forced me to go and wash the cabin air filter, the video of which I sent to customer service and it is clear that the filter was in terrible condition from the start and not after 8 days of rental. after returning it he tells me that he still smells...Enough I can't tolerate this situation anymore, being accused by a rude and arrogant person, who says he doesn't smoke and so I wonder how you can smell it? this is completely false! I am truly angry and sorry about this situation and I hope that the management can take action on this rude and fake person!. be careful, they try to get your money in a sneaky and arrogant way.
It's great Goher is very professional nice guy. Quicklease is very really Quick and great service.
Asad Mehmood provided a great service all round. The delivery and pick up service was very convenient and the car was top notch too.
Asad is very good and Iam happy With how he dealt the service. Behaviour and his attitude is good . thank You quick lease car rentals
Asaad mihammed it was pleasure to see u with all your kind and you was helpful too much Thanks quicklease car
I rented a car from Quick Lease and returned it with the same fuel level as when I received it. However, they charged me 50 AED from my deposit without informing me. I'm unsure why this deduction was made, especially since I only drove 40 kilometers for the entire week.
Rented a car for one day and clearly communicated that upfront. On the second day, I asked when they’d collect the car, only to be told I’d be charged for an extra day because I hadn’t “arranged” pickup—even though I called and messaged during the original rental window and got no response. After speaking with them, they admitted there had been a misunderstanding and apologised. However, two weeks later, they attempted to charge me for the extra day anyway, plus additional fees. Disappointing experience, especially after the issue had been acknowledged. Would advise clear written terms and follow-up if you rent here
Great sevice. Brand New Nd Clean Cars Supportive staff Highly Recommended
I have to thank Mr sunil from the operation department for this help and understanding to reactivate the car yesterday night after working hours as I was suck in an emergency . .. Was a great experience with the quicklease team as they have staff like Mr suni . Thanks once again
Good experience Best company in Dubai Everything is perfect 💯
The most bad experience in my life with car rental company. They charged more than one thousand euro even without making any rental service after I stopped to buy their service!!! And it was after more than one year I was a customer of this company. I’m sure the management of the company should pay attention for going of concern their business.
Wonderful Service Clean Cars Great Staff
The worst car rental in Dubai. Very dangerous not serviced cars that may lead accidents and death. My bad experience with this company made me write a review for awareness and to help everyone to take care and to avoid this company.
Car broke down, and then i got fined for breaking down on a bridge, then i got fined for not having a triangle, which was not provided by car lease. Then they refused to pay my fines. Crazy stuff. Terrible company
This is a fraud company ROBBERS. They will pay you less 20% of your deposit that you pay due to the charges they put on not your bank for returning your deposit. Please stay away from this company. This is the first time I have used this company and never again I have on several occasions hired from others and always had my full money back.
Quick Lease Car Rentals is a car rental service based in Dubai, focusing on providing a seamless and efficient rental experience for customers. The company offers a wide range of premium vehicles available for daily, weekly, or monthly rental. With a user-friendly online booking platform, Quick Lease enables customers to rent cars quickly and conveniently, catering to both residents and visitors in Dubai. The company prides itself on transparent pricing and flexible payment options, ensuring that customers can find a rental solution that meets their needs. Quick Lease Car Rentals aims to serve a diverse clientele, including tourists looking to explore Dubai and locals in need of temporary transportation. Through its commitment to customer satisfaction, Quick Lease has established a reputation for reliability and quality in the competitive car rental market.
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