Quick Lease Car Rentals is a car rental service based in Dubai, focusing on providing a seamless and efficient rental experience for customers. The company offers a wide range of premium vehicles available for daily, weekly, or monthly rental. With a user-friendly online booking platform, Quick Lease enables customers to rent cars quickly and conveniently, catering to both residents and visitors in Dubai. The company prides itself on transparent pricing and flexible payment options, ensuring that customers can find a rental solution that meets their needs. Quick Lease Car Rentals aims to serve a diverse clientele, including tourists looking to explore Dubai and locals in need of temporary transportation. Through its commitment to customer satisfaction, Quick Lease has established a reputation for reliability and quality in the competitive car rental market.
Quick Lease Car Rentals presents a mixed bag of experiences for customers. While some reviewers praise the service, particularly highlighting staff members like Asad and Goher for their professionalism and helpfulness, many others express frustration over hidden charges and poor customer service.
Complaints frequently mention unexpected fees, such as deductions from deposits without clear explanations, leading to feelings of dishonesty. Additionally, several customers report receiving poorly maintained vehicles, which raises concerns about safety. Despite the positive feedback regarding certain staff interactions and the quality of some cars, the overall sentiment is marred by significant complaints about the company's practices. As such, Quick Lease Car Rentals struggles to maintain a consistently positive reputation.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.2 | 160 | 100% | -1.0 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.3 | 3 |
| Oct 24 | 1.0 | 2 |
| Nov 24 | 1.0 | 4 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 3.0 | 2 |
| Feb 25 | 1.0 | 2 |
| Mar 25 | 1.0 | 2 |
| Apr 25 | 4.9 | 41 |
| May 25 | 3.8 | 29 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 2.3 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“That's how I imagine customer service to be”
“Terrible customer service and a dishonest company”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.2 out of 5 (fair) | 100 out of 100 | 3.3 out of 5 (fair) | 1.7 out of 5 (poor) | 2.5 out of 5 (poor) | +192% | 160 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.1 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 3.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | — | 998 |
Bottom line: Quick Lease Car Rentals is #5 of 5 on overall rating in this group. On value, Wiber Rent a Car scores higher (4.8 vs 1.7).
160 reviews of Quick Lease Car Rentals. Filter by what matters to you.
I rented a car from Quick Lease and returned it with the same fuel level as when I received it. However, they charged me 50 AED from my deposit without informing me. I'm unsure why this deduction was made, especially since I only drove 40 kilometers for the entire week.
The reason I am giving a bad review is because I'd made 3 months contract and additionally chosen the (optional) maximum insurance package with them. The penalty for exiting before time was set 1 month rental fee. I had to break the contract for personal reasons, and I paid the penalty rental amount. However, they also charged for the optional maximum insurance I had chosen. In my opinion this was not agreed or fair by any means. The max insurance is not rental, it is an added option. They'd returned my deposit in time but deducted the max insurance cost from that. Apart from that I have no complains. I would have given a better review otherwise.
Rental car was as described and generally helpful over the phone. They didn't cause any trouble returning the car and I had a better experience overall than I have had with some other car companies. However, I am only scoring three stars as we did not get the refund to the card as promised. I had to come back and challenge this before I received it. The car company should do these things without follow up from the customer. I wonder how many people haven't noticed the refund they are due up to 30 days after returning the car. Incidentally, 30 days is too long to wait in normal circumstances. It took me 50 days to get it.
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Polarized pattern: few middle ratings. 54% of recent reviews are 4–5★ and 44% are 1–2★.
Quick Lease Car Rentals is a car rental service based in Dubai, focusing on providing a seamless and efficient rental experience for customers. The company offers a wide range of premium vehicles available for daily, weekly, or monthly rental. With a user-friendly online booking platform, Quick Lease enables customers to rent cars quickly and conveniently, catering to both residents and visitors in Dubai. The company prides itself on transparent pricing and flexible payment options, ensuring that customers can find a rental solution that meets their needs. Quick Lease Car Rentals aims to serve a diverse clientele, including tourists looking to explore Dubai and locals in need of temporary transportation. Through its commitment to customer satisfaction, Quick Lease has established a reputation for reliability and quality in the competitive car rental market.
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