Quick Lease Car Rentals is a car rental service based in Dubai, focusing on providing a seamless and efficient rental experience for customers. The company offers a wide range of premium vehicles available for daily, weekly, or monthly rental. With a user-friendly online booking platform, Quick Lease enables customers to rent cars quickly and conveniently, catering to both residents and visitors in Dubai.
The company prides itself on transparent pricing and flexible payment options, ensuring that customers can find a rental solution that meets their needs. Quick Lease Car Rentals aims to serve a diverse clientele, including tourists looking to explore Dubai and locals in need of temporary transportation. Through its commitment to customer satisfaction, Quick Lease has established a reputation for reliability and quality in the competitive car rental market.
Quick Lease Car Rentals has a mixed customer experience.
Quick Lease Car Rentals presents a mixed bag of experiences for customers. While some reviewers praise the service, particularly highlighting staff members like Asad and Goher for their professionalism and helpfulness, many others express frustration over hidden charges and poor customer service.
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Complaints frequently mention unexpected fees, such as deductions from deposits without clear explanations, leading to feelings of dishonesty. Additionally, several customers report receiving poorly maintained vehicles, which raises concerns about safety. Despite the positive feedback regarding certain staff interactions and the quality of some cars, the overall sentiment is marred by significant complaints about the company's practices. As such, Quick Lease Car Rentals struggles to maintain a consistently positive reputation.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.2
160
100%
-1.0
● Low
3.2 / 5 overall
=
160 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
3.6▼ 1.0
12-month avg
3.8
All-time
3.2
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
1.3
3
Oct 24
1.0
2
Nov 24
1.0
4
Dec 24
1.0
1
Jan 25
3.0
2
Feb 25
1.0
2
Mar 25
1.0
2
Apr 25
4.9
41
May 25
3.8
29
Jun 25
1.0
1
Jul 25
2.3
3
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
Top praiseof 87 positive reviews
Customer service43%
37 mentions
Fast & efficient31%
27 mentions
Delivery25%
22 mentions
Professionalism22%
19 mentions
“That's how I imagine customer service to be”
On “Customer service” · Jul 23, 2025
Top complaintsof 71 negative reviews
Customer service51%
36 mentions
Charges34%
24 mentions
Returns27%
19 mentions
Refund25%
18 mentions
“Terrible customer service and a dishonest company”
On “Customer service” · Jun 21, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
Overall rating and review count for this company and similar companies
Worst car rental company. Deducting the money without any notice. Monthly Rental charges deducted two times and while asking said it is a system error and have to wait 10-12 working days for money return. For a small dot paint scratch 100 Dirhams charged.
They comeback after almost 1 month and tell me that the spare tire is missing?
How should I even know if it was there from the beginning.
I will newer rent with this company again they try to scam you.
Another victim here of Daniel Day aka Robert Ryan, scamming us all out of deposits paid to him with no intention of providing vehicles, excuse after excuse, stay away from this individual.
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SCAM!!!!AVOID!
SCAM! SCAM! SCAM! AVOID!
My nearly 70-year-old mother, who was desperately seeking a car early January, discovered this site, which guarantees cars to individuals with no credit or who need to build it up.
She had saved every penny from a devastating divorce and trusted it to these cowboys. They promised her a car and kept delaying it (began in January) and we are now nearly in May, and I have done extensive research to know this is a huge scam and ROB has known that no car was ever to be delivered to my mother and that he had every intention of keeping hers and many many others deposit!
She had no hard searching or since we know now, no bank checks which other trust worthy sites do, do. But, in retrospect, the entire procedure lacked professionalism, and we can clearly see how he conned my mother from the start!
This is beyond cruel, especially to the vulnerable; she was duped into these lies and misinformation, and you taken all of her pension money with little regard for her well-being.
That someone can manufacture these so called business scams in these difficult circumstances/times is evil.
You're not going to get away with this, believe me! You're not as clever as you think!
Please people listen to the bad reviews as it’s all true, the ‘5star’ rating ones are fake, just like Rob and his evil minions.
My experience with Quick Lease Car Rentals was very good. I really satisfied with this company especially the quality of services! I had tried many car rental companies in Dubai and my opinion the Quick Lease truly one of the best! The cars are in good condition, the personal stuff is very professional, the payment always comes on time (deposit refund) Definitely highly recommend this company!
The WORST of the worst.
I have been with this company for 2.5years taking annual car rentals. I always had excellent account managers who resolved all issues and treated me well. But now the company has gone completely downhill.
My bag was stolen (with my car key in it) 8 days ago. I got a replacement delivered (which took 5 hours to arrive) and even with a police report I am being charged aed1500 because it's not covered by insurance. I speak to Mohsin who arranges a car exchange for me and we discuss holding off on the payment until everything is sorted.
3 days ago, while at work I notice random amounts have been attempted to be taken from my account - multiple transactions - 1500, 1000, 575 - which goes through and leaves me with aed89 in my account. They attempt another 300. I call twice and Yasir tells me accounts have closed manager gone for prayer, now he's gone for iftar. I promise he will call you back tomorrow.
12:30pm the next day I call because still nothing and Omari tells me - accounts not open today. No manager here. I will get them to call you tomorrow when they open 10am.
09:45am today, 1000 was taken from my account (money I had borrowed to pay my rent!). I call and Maha tells me impossible to refund let me sort out with the team and call you back later.
It's 5:15pm I've just spoken to another person because no callback. Account now closed, no manager - same story.
I have already paid my car rental and Salik for this month. This was an additional charge that isn't time specific, but now I can't afford my rent.
I NEVER AUTHORISED THESE CHARGES. THEY ARE LIARS AND STEAL FROM YOUR ACCOUNT. DO NOT TRUST. THEY DONT CARE FOR CUSTOMER SERVICE. I WILL BE MAKING AN OFFICIAL COMPLAINT WITH TRADING STANDARDS
The car we rented was very worn down and tatty with high mileage. They had the cheek to charge me a cleaning fee when returning the car, citing the car was 'full of dog hairs'. This is completely made up and untrue. I will be reporting this company to DED. I do not recommend quick lease and they are fraudsters. Avoid!
BEWARE OF THESE SCAMMERS !!
I rented a car with them long in 2021 and few weeks ago I have checked my statements and found out I never got my security deposit of 1000 AED back. I contacted them and as expected this guy MR SHEIKH AMEES who is I am sure not even here in dubai or may be sitting in some offshore location (india/Pakistan) told me about getting an error msg from my card, hence the refund was not processed and asked me for a new credit or debit card information.
I provided the information, then this is where it started getting fishy when he started asking me for documents. I have sent him the details of the documents to match his records but still he is insisting of sending me the soft copies of my emirates id passport and drivers license.
I have shared my drivers license soft copy but till today this guy MR SHEIKH AMEES is insisting to send him the soft copy of emirates id and front and back page ..
I CAME TO KNOW FROM A SOURCE THAT THESE AGENTS ARE NOT EVEN IN DUBAI THEY ARE SITTING IN OFFSHORE COUNTRY.
THIS IS A SHAM THEY ARE RUNNING !!BEWARE !! BEWARE !!I HAVE ATTACHED MY EMAIL CONVERSATION FOR YOU PEOPLE TO SEE..
My Overall experience was really good as I booked my car from quicklease car rental company car was in A-one condition and thanks to asad who tell me about this car rental
My experience with car rentals was very good. I would like to suggest everyone to experience once and highly recommend it for safe and smooth journey. Whole team is much cooperative. Wishing you good luck for more and more brighter future.
Initially, I rented a vehicle for 4 days. which I was charged on daily bases. Then I asked them to extend for a week which they continued to charge me on daily rates. I made a complaint and told them why they charged me daily rates when I’m renting on weekly bases. They answered that you must tell us you want to cancel the contract and go all the way to the office and set up a new contract. Doesn’t make sense. Then I told them I want to cancel. And they said you must pay for a whole week. They are ripping off tourists. They overcharged for everything including full Insurance. My suggestion is to stay away from them.
After I left this review, someone from their operations called me by the name of Muhammad Mohsen and started harassing me about the review. I contacted the police and filed an official complaint.
Now I’m completely convinced all of their good reviews are fake. I was in their office earlier today and the two employees working there were extremely kind. They tried calling the management while I was there and the shocking part was the management kept hanging up on them and refusing to talk to me. I wonder who runs this company! They are certainly not doing a good job.
Highly recommend their services i had some confusion regarding deposit hareem from accounts solved all my confusion will definitely recommend quicklease
Terrible Experience, Please dont rent from them.
This company will overcharge you for everything and without your authorization keep debiting amounts on your card.
Their customer is pathetic and you will have such a hard time getting your money because its already taken from your bank.
Please save yourself from scam and dont rent from them.
DO NOT LEASE A CAR FROM THIS COMPANY!!! I have been renting a car from this company for over 3 months now. They recently have taken an unauthorized, substantial amount of money from my bank account. I have tried to contact them on numerous occasions regarding a refund of this money however their customer service is TERRIBLE! Very unresponsive and painfully difficult to deal with. I would 100% recommend going to another car lease company. I previously rented a car from EZHire and had no difficulties like this. PLEASE AVOID!!
Quick Lease Car Rentals is a car rental service based in Dubai, focusing on providing a seamless and efficient rental experience for customers. The company offers a wide range of premium vehicles available for daily, weekly, or monthly rental. With a user-friendly online booking platform, Quick Lease enables customers to rent cars quickly and conveniently, catering to both residents and visitors in Dubai.
The company prides itself on transparent pricing and flexible payment options, ensuring that customers can find a rental solution that meets their needs. Quick Lease Car Rentals aims to serve a diverse clientele, including tourists looking to explore Dubai and locals in need of temporary transportation. Through its commitment to customer satisfaction, Quick Lease has established a reputation for reliability and quality in the competitive car rental market.