Quick Lease Car Rentals is a car rental service based in Dubai, focusing on providing a seamless and efficient rental experience for customers. The company offers a wide range of premium vehicles available for daily, weekly, or monthly rental. With a user-friendly online booking platform, Quick Lease enables customers to rent cars quickly and conveniently, catering to both residents and visitors in Dubai. The company prides itself on transparent pricing and flexible payment options, ensuring that customers can find a rental solution that meets their needs. Quick Lease Car Rentals aims to serve a diverse clientele, including tourists looking to explore Dubai and locals in need of temporary transportation. Through its commitment to customer satisfaction, Quick Lease has established a reputation for reliability and quality in the competitive car rental market.
Quick Lease Car Rentals presents a mixed bag of experiences for customers. While some reviewers praise the service, particularly highlighting staff members like Asad and Goher for their professionalism and helpfulness, many others express frustration over hidden charges and poor customer service.
Complaints frequently mention unexpected fees, such as deductions from deposits without clear explanations, leading to feelings of dishonesty. Additionally, several customers report receiving poorly maintained vehicles, which raises concerns about safety. Despite the positive feedback regarding certain staff interactions and the quality of some cars, the overall sentiment is marred by significant complaints about the company's practices. As such, Quick Lease Car Rentals struggles to maintain a consistently positive reputation.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.2 | 160 | 100% | -1.0 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.3 | 3 |
| Oct 24 | 1.0 | 2 |
| Nov 24 | 1.0 | 4 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 3.0 | 2 |
| Feb 25 | 1.0 | 2 |
| Mar 25 | 1.0 | 2 |
| Apr 25 | 4.9 | 41 |
| May 25 | 3.8 | 29 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 2.3 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“That's how I imagine customer service to be”
“Terrible customer service and a dishonest company”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.2 out of 5 (fair) | 100 out of 100 | 3.3 out of 5 (fair) | 1.7 out of 5 (poor) | 2.5 out of 5 (poor) | +192% | 160 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.1 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 3.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | — | 998 |
Bottom line: Quick Lease Car Rentals is #5 of 5 on overall rating in this group. On value, Wiber Rent a Car scores higher (4.8 vs 1.7).
160 reviews of Quick Lease Car Rentals. Filter by what matters to you.
Awful, they are the typical scammers that you find a lot in the car rental space. Lots of random charges, dishonest tactics, harassment and unexplained large charges on the card months after renting the car. I had to take legal action.
Hidden charges.
Terrible customer service and a dishonest company. The car and delivery were fine but thats as far as it goes. I waited 30 days for my deposit back only to find that it was £45.50 short. I contacted them numerous times but they did not listen and basically ignored the facts and credit card statements. Taking this amount of money from every customer will make them very profitable.
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Polarized pattern: few middle ratings. 54% of recent reviews are 4–5★ and 44% are 1–2★.
Terrible Experience – Avoid This Car Rental Company! I had a very bad experience with this car rental company. The vehicle they gave me was in poor condition, clearly not maintained properly. It felt unsafe and unreliable during the drive. What’s worse, the service was extremely unprofessional. One staff member in particular, Sunil Kumar Kol, was rude, dismissive, and completely unhelpful. He treated customers with no respect and acted like he didn’t care at all. I also suspect dishonest practices — I was charged for things that were never clearly explained, and they tried to blame me for damage that was already on the car when I picked it up. I do not recommend this company to anyone. Stay away if you want peace of mind.
I have always had good experiences, but this time I am very very sorry, for the rude and impolite treatment received at the checkout in al barsha 1. I was treated like a delinquent in front of my 10 year old daughter just because the gentleman who was checking the car, as I believe he is racist towards Italians, smelled smoke in the car, even though I don't smoke, the car had been washed and there was more petrol than when I took it. After being threatened with applying a fine of 500 dhs, he forced me to go and wash the cabin air filter, the video of which I sent to customer service and it is clear that the filter was in terrible condition from the start and not after 8 days of rental. after returning it he tells me that he still smells...Enough I can't tolerate this situation anymore, being accused by a rude and arrogant person, who says he doesn't smoke and so I wonder how you can smell it? this is completely false! I am truly angry and sorry about this situation and I hope that the management can take action on this rude and fake person!. be careful, they try to get your money in a sneaky and arrogant way.
Rented a car for one day and clearly communicated that upfront. On the second day, I asked when they’d collect the car, only to be told I’d be charged for an extra day because I hadn’t “arranged” pickup—even though I called and messaged during the original rental window and got no response. After speaking with them, they admitted there had been a misunderstanding and apologised. However, two weeks later, they attempted to charge me for the extra day anyway, plus additional fees. Disappointing experience, especially after the issue had been acknowledged. Would advise clear written terms and follow-up if you rent here
The most bad experience in my life with car rental company. They charged more than one thousand euro even without making any rental service after I stopped to buy their service!!! And it was after more than one year I was a customer of this company. I’m sure the management of the company should pay attention for going of concern their business.
The worst car rental in Dubai. Very dangerous not serviced cars that may lead accidents and death. My bad experience with this company made me write a review for awareness and to help everyone to take care and to avoid this company.
This is a fraud company ROBBERS. They will pay you less 20% of your deposit that you pay due to the charges they put on not your bank for returning your deposit. Please stay away from this company. This is the first time I have used this company and never again I have on several occasions hired from others and always had my full money back.
I had a horrible experience with this company. I booked a car in advance, but when I arrived to pick it up, I was told it wasn’t available. I was then made to wait for **two hours**, only to be offered a different car at **double the price**. A reputable company would take responsibility and provide a suitable alternative at no extra cost, especially when the issue was clearly **not my fault**. Due to this delay and lack of support, I **missed an important appointment**. On top of that, there were **several hidden charges** that weren’t communicated upfront. Customer service was extremely poor — unhelpful, unapologetic, and dismissive. I will **never rent from them again** and would strongly advise others to be carful with them.
Pathetic experience. Booked a car for Abu Dhabi that never got delivered. Call multiple times to hear that they had the wrong number although we were talking via WhatsApp and they had my email. After multiple calls got the the confirmation at 3.15pm that the car will be delivered to finally hear at 8.00pm that there is no driver available. The service is not reliable at all would not recommend.
NEVER RENT WITH THEM. COMPLETE SCAMMERS. I have 11 days left with my contract and no one is delivering the car nor proceeding with the refund. they are literally robbing. I've been comtacting them for 10 days and no one is helping nor giving support. they stop answering. and every single day I havw to text them again explaining my situation. it is really a lack of respect. I am very disappointed. Never rent from them. Complete scammers and thieves
Worst car rental experience ever. This company is a scam ! Be careful.. most of the positive reviews here are fake accounts. At our arrival to the airport, no driver/no car was waiting for us as agreed. At their Deira branch, they provided smaller car than the booked model. Abusive and fraudulent withdrawed amounts at the end of the rental.
TERRIBLE experience—avoid this company at all costs. The car was supposed to be delivered at 2 PM but didn’t arrive until 10 PM. Their customer service is just awful—they don’t respond and completely ignore your messages. And on top of that they still haven’t returned my deposit, even though I returned the car in the same condition over a month ago. I tried contacting them they are not replying to my messages. Judging by other customer reviews, it seems scamming people is a common practice for this shady company. They shouldn’t even be allowed to operate.
I wouldn’t recommend anyone to use them they make up lies about damages on the car they take money out of your bank account without consent and when you give the car back the drivers turn up 5 hours late and also go rising the petrol you put in to give the car back then after blame you for having no petrol in the car stay away the are a scam and just rob your money!!!! one of the worst and most rudest company’s i have dealt with
Quick Lease car hire in Dubai has been reported to Dubai Tourist Police and hopefully they will investigate this company and stop their company to operate in Dubai or UAE. Many customers on Trustpilot reviews have been cheated and should be compensated.
AVOID AVOID I hired a car from this company for 6 days to use whilst on holiday in Dubai with my children. When we took the car a warning light appeared to say air needed in back tyre. The gentleman who was checking the car out shrugged it off and told us to add air! Reluctantly we did so, using up our holiday time and the warning light disappeared. The next day the same warning light for the same tyre appeared. I contacted the customer service straight away & was told they’d arrange a replacement. No one contacted us all day, so we had to take a taxi. I then contacted them again and after ALOT of back and forth was told they’d arrange for someone to come and change the car the next morning. No one did. Nor have I been contacted. I have tried all day to get hold of someone but my pleas ignored. We have spent money on a hire car that we can not use and no one is getting back to us! Appalling. As I type I am Still waiting for someone to come back to us, in spite of calling, WhatsApping, I’m point blank being ignored!
After paying extra for a custom car drop spot they delivered the car 2h later than scheduled. The same happened when the retail finished arriving 3h late keeping me awake until 24:00 at night. On top of that, I had to block my credit card because they subscribed me to a random service as it was a hidden condition in the leasing contract. Awful experience.
J’ai louer un véhicule chez eux, on m’a fait attendre 2h à mon arrivée à l’aéroport pour me livré la voiture, j’ai été surpris qu’il n’ai pas d’agence sur place, ils m’ont débiter l’entièreté de la caution, à la restitution du véhicule j’avais mon vol au bout de 2h d’attente personne n’est venu j’ai laisser la clé sur le pneu comme il m’ont demander et j’ai couru pour ne pas rater mon vol, ma caution n’a toujours pas étais rendu, ils ont par la suite essayer de me débiter 540 dirham sans aucun justificatif et sur ma carte de paiement et non sur la caution qu’ils ont déjà débiter, service client catastrophique, un d’entre eux a fini par me bloquer sur whatssap et le reste lis les message sans donner de répond
Quick Lease Car Rentals is a car rental service based in Dubai, focusing on providing a seamless and efficient rental experience for customers. The company offers a wide range of premium vehicles available for daily, weekly, or monthly rental. With a user-friendly online booking platform, Quick Lease enables customers to rent cars quickly and conveniently, catering to both residents and visitors in Dubai. The company prides itself on transparent pricing and flexible payment options, ensuring that customers can find a rental solution that meets their needs. Quick Lease Car Rentals aims to serve a diverse clientele, including tourists looking to explore Dubai and locals in need of temporary transportation. Through its commitment to customer satisfaction, Quick Lease has established a reputation for reliability and quality in the competitive car rental market.
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