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Review summary
Prospect Estate Agency is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
Beth and Bekah were brilliant at helping us to sell our home and purchase our next property. Our chain was quite hard to keep together at times and I think would have fallen through with another agent. They were easy to communicate with, positive and proactive. If we move again I would not consider using anyone else. Thank you!
Beth and Michael supported with both the sale and purchase and were excellent at both ends. Our property sold within a week and when buyers pulled out twice they secured new buyers very quickly and smoothly. At the other end Michael managed the chain superbly under many challenges often as a result of the poor performance of our solicitors, Melia Mumford. His communication was great at all times and he managed and controlled the chain very well. I would recommend without reservation.
Great experience with Prospect on our recent house sale. Would definitely recommend. Beth and Michael pulled out al the stops to get us over the finishing line.
I highly recommend Beth at Prospects Warfield if you are considering moving. Beth is personable, professional, and super proactive, ensuring that everything keeps moving at a good pace. I can hand on heart say that thanks to Beth and the team at Warfield Prospects the process of selling a property was smooth and easy. Thank you so much Beth.
I had hard time with my purchase (an understatement!) but it became clear that Prospects were willing to go the extra mile to do what was needed to help - communication, proactive support to all involved, honest advice even if painful to hear.
Josh and the team at the Sandhurst branch are highly recommended.
Excellent service from Kate Smith at Prospect lettings at Farnborough. Shes done her utmost to help me with a maintenance issue and her service has been excellent. Many thanks Kate
Awfully disappointed with my service from Prospect Reading - communication was poor, after 6 months didn’t result in a successful sale - unprofessional use of wording / language about people in the chain. Strongly wouldn’t recommend this firm.
It was a pleasure to deal with Melissa Fisher, the Senior Property Manager who looked after us really well when we rented a property. She is very response and a true professional. Any issues we had she was always willing to listen and find a solution which was a real credit. If you rang and missed her she would always return your call which was quite reassuring. She is a credit to Prospect Estate Agency and is highly recommended. I have nothing but praise for her professionalism and dedication.
We recently purchased a property with Beth, who managed the whole sales process for us. Beth is very personable, responds quickly and helpfully to queries and her knowledge allowed us to move the sale forward when it needed that extra push. If we were buying another property, Beth would be our go to!
I am about to end my tenancy term after almost one year renting an apartment in Bracknell Forest. The premises is nice and the environment is wonderful. When I try to tell the property manager that I would leave the premises earlier and would like to end the tenancy. I am told that I would break the contract if I move out earlier, as per the break term of agreement with the landlord. After my thorough checking of the contract, there is no that term. And the property agent can never spot the term to me. I am just kept informed to bare the liability of the property until the end of tenancy. I am not asking to have money back though I have paid the whole year rental in upfront. More ridiculously, a professional cleaning term is added in the break term, which is totally new term on top of the original contract. Now I get an invoice of GPB850 approx. if I need to move out earlier. It sounds totally unreasonable and not acceptable.
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