Prospect Estate Agency is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
Beth and Bekah were brilliant at helping us to sell our home and purchase our next property. Our chain was quite hard to keep together at times and I think would have fallen through with another agent. They were easy to communicate with, positive and proactive. If we move again I would not consider using anyone else. Thank you!
Great work from Beth and team. Moved into flat in just over 6 weeks from start to finish!
Beth and Michael supported with both the sale and purchase and were excellent at both ends. Our property sold within a week and when buyers pulled out twice they secured new buyers very quickly and smoothly. At the other end Michael managed the chain superbly under many challenges often as a result of the poor performance of our solicitors, Melia Mumford. His communication was great at all times and he managed and controlled the chain very well. I would recommend without reservation.
Great experience with Prospect on our recent house sale. Would definitely recommend. Beth and Michael pulled out al the stops to get us over the finishing line.
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The team at Prospect were just great to help us find a new house. Would totally recommend for anyone looking to find a new place to live.
Date of experience: June 16, 2022
Generally the service I received from prospect was good
Date of experience: June 16, 2022
US
The team at Prospect were very helpful in helping us find our flat. They walked us through our options and kept us updated on the progress of our tenancy documents. They’ve been very approachable and straightforward, simplifying what would otherwise be a stressful process.
Date of experience: June 16, 2022
Great experience with Prospect. Special thank you to Kurt Owen who has been really helpful and reassuring during the whole letting process, if it was not for him we would have not been able to rent the property...thanks a lot...
Date of experience: June 14, 2022
Excellent and quick service from Kurt.
Date of experience: June 14, 2022
US
I would like to recommend and praise the amazing service we received from Beth from the Prospect office in Warfield which carried throughout the whole process of purchasing our first home. Beth has found us a home that was fulfilling all requirements, and then supported and lead the processes thought the whole time. She is a professional, hardworking person who kept in touch with us at every stage, keeping us informed. Prospect also recommended Nicola from Mortgage Advice Bureau who was equally wonderful and helpful, she took away all burden of dealing with banks and paperwork. Beth and Nicky make a dream team and I would certainly work with both of them again in the future. Very professional, honest, hands on and hard working ladies - we can't recommend them enough! Thank you! Klaudia & Dan
Date of experience: June 14, 2022
First time using Prospect Estate Agency (Reading Branch) to rent a property and I am delighted with their professional service. Special thanks to the agent Kurt who has handled my move from the first initial enquiries to helping me secure the tenancy. Kurt is a very friendly member of the team, and has been extremely helpful and knowledgeable in response to all my queries, always replying quickly too. Overall I’ve experienced an excellent, efficient service and I highly recommend Prospect. I wouldn’t hesitate to use their services again.
Date of experience: June 14, 2022
