Untrustworthy
Firstly, Princess Cruises turned out to be quite unreliable. We had six shore excursions planned, but the most important one — viewing the glaciers and icebergs — was canceled without adequate explanation. Another excursion, originally meant to take us to the city of Victoria, was substituted with a visit to a much smaller, unremarkable location, the name of which we don’t even remember. For these cancellations and itinerary changes, we were given just $200 USD per person as compensation — and even that had to be spent onboard. This felt insufficient and disappointing.
Secondly, getting access to drinking water onboard was surprisingly inconvenient. Guest cabins were located between decks 6 and 14 (we stayed on deck 8), but the only place with self-serve drinking water was on deck 15. Each time we needed water, we had to carry our own thermos all the way up, and elevator wait times could be long. Alternatively, bottled water (800ml) was available at the bar for over $3 USD each, but the bar staff were not always honest. On three occasions when two bottles were purchased, the family was twice charged for three. Refunds were only issued after complaints were made at the front desk.
Very disappointing.
Very disappointing.
This is the 8th cruise we’ve been on (including others from the same group - Royal Caribbean & Celebrity).
The ship (Sun Princess) is nice, but unless you are a meat eating American who likes X-factor style singers it isn’t for you.
The breakfast consists of around 20 stations, 17 of which seem to serve variations of exactly the same thing (bacon, sausage, beans, egg - and pretty much in the same format - e.g. there are no poached eggs or eggs Florentine.).
The buffet for dinner and tea is also poor. Same every day, and not great quality. It's also very bland. There are a couple of token Indian dishes, and even those are bland too.
The entertainment is naff singers for the main part. We had 2 dreadful comedians. The only bright spot was the magician (Mike Bones) who was great.
You have to pay for shuttles, the sunbeds get nabbed and left reserved all day without Princess doing anything about it, and even the kids sports area has basketballs but no football! It’s like non-Americans and non-meat eaters are second class citizens. Even the sandwich bar often only has a choice of meat sandwiches half of the time.
On top of that they force you to carry a tracker, and they state on their app that they are capturing your facial recognition data (no idea why, but it surely is unnecessary and seems a breach of privacy). I asked for a normal card rather than the tracker pendant (which is magnetic and emits EMF) but they said I couldn’t have a card.
I was looking forward to better entertainment and much better food, but left disappointed. This is the worse cruise we’ve been on for food, sport, entertainment and privacy.
I’m posting the review here, rather than at the end of the cruise, as if my experience with Celebrity is anything to go by, they tend not to bother listening to genuine feedback.
Realice 3 cruceros con Princess
Realice 3 cruceros con Princess, el primero en 2023, a Islas Britanicas en el Regal, 15 dias. el segundo en 2024, trasatlantico en el Sun Princess 17 dias, el ultimo en junio 2025, fiordos, en el Emerald, 17 dias.
En el ultimo note una baja muy importante en calidad de espectaculos y comida.
Estos 2 itens para los cruceristas son importantes.
Los espectaculos con excepcion de una cantante, creo que se llamaba Lynda Evans, mediocres. Un hipnotizador que se veia claramente el engaño y encima lo repitieron. Un coro y musical de los propios tripulantes, imaginense.
Y otros por el estilo.
La comida. Mucha comida de olla y aspecto regular para abajo, los primeros dias habia salmon, despues lo remplazaron por otros pescados de regular preparacion. Carne poco. Fruta siempre verde. Postres repetitivos.
Un dia nos ofrecian croisants del dia anterior. Y varios dias faltaron.
Entre los puertos, habia 3, de pequeños pueblitos con muy poco interes.
Hubiera sido ideal, sacar por lo menos 2 e incluir 2 dias en Oslo.
He viajado en MSC, Norwegian, Celebrity y pense que en Princess habia encontrado mi naviera Premium.
No es mas una compañia premium.
We booked the Princess Premier Package…
We booked the Princess Premier Package and for 2 days now they've blocked my stepsons medallion insisting he can only buy non alcoholic drinks. He's 28 years old!! The ship is tired and a lot smaller cabins than other cruiselines we've used. Spent more time at guest services than enjoying the actual cruise
