Tonya Blount

Tonya Blount

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1 out of 5 stars
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Reviews by Tonya Blount

PR

Princess Cruises

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1 out of 5 stars

Mom try’s to take kids on a great vacation I have waited for years to be able to…

I have waited for years to be able to take my kids on a family vacation and spent 5600 dollars to take them on a cruise thinking it would be around the clock fun and excitement..was I wrong . First of all it took 5.5 hours to talk to anyone who could answer questions before the cruise, my children and I live in different states and have to coordinate our time travel and time off, my daughter came down with Covid in December our cruise was the end of January so she called and asked what was needed if we should cancel or what happens with a positive test, she was told as long as she tested positive more than 14 days prior to the cruise and had a doctors note clearing her she would be fine. So she did have a positive test more than 14 days prior to cruise, w paid to go to the doctor and get a note and we all continued with our travel plans. The day before the cruise she again contacted them (another 5 hours on the phone) to find out that no she could not go without a negative test and that they had told her wrong before she again paid to go to the doctor and luckily tested negative so we got to go on the cruise. I am 56 my daughter is 26 and my son is 30 we were the youngest people on this cruise. There were no shows, no comedians, nothing for anyone under the age of 70. They had violinist, steel drum and classical music playing. They played movies on the main deck by the pool silly pretend games shows with cheap prizes at night, shuffle board, pickle ball, and 3 hole miniature golf, nothing upbeat or fun. The staff on board were great but even they wondered why we were on this cruise. No one told us this was an old person cruise that catered to the elderly even the staff was older. I will never sail princess cruises again. They had no customer service, no fun activities and the food was ok but not what I had expected. Like I said this was our first family vacation and I paid for all the extras so it would be amazing and it was very disappointing and they need to put demographic information on their info. Sad mom Tonya Leigh Blount